2378 customer-service jobs found in Northampton

Customer Service Advisor - Office Working Onsite Employment Type: Temporary to Permanent Working Hours: Must be fully flexible between 8.30am and 8pm Monday to Friday, 9am - 6pm Saturdays and 10am - 4pm Sundays. You will work 1 in 3 weekends. Pay: £10PH (weekly pay) Here at Interaction Recruitment, we are looking for an exceptional Customer Service professional to offer administrative support to our clients in-house team. Based on-site at their Head Office in Northampton, they are looking for someone with energy, enthusiasm, and a true passion for people, you'll need to be a strong team player who is willing to lend a hand wherever needed and deliver service with a smile! Responsibilities of a Customer Service Advisor - • * Taking inbound customer calls • Assessing customer needs • Transferring the call to the correct internal team for assistance & resolution • Responding and dealing with customer emails • Reporting any complaints to complaints department • Ensuring...

Customer Service Advisor - Office Working Onsite Employment Type: Temporary to Permanent Working Hours: Must be fully flexible between 8.30am and 8pm Monday to Friday, 9am - 6pm Saturdays and 10am - 4pm Sundays. You will work 1 in 3 weekends. Pay: £10PH (weekly pay) Here at Interaction Recruitment, we are looking for an exceptional Customer Service professional to offer administrative support to our clients in-house team. Based on-site at their Head Office in Northampton, they are looking for someone with energy, enthusiasm, and a true passion for people, you'll need to be a strong team player who is willing to lend a hand wherever needed and deliver service with a smile! Responsibilities of a Customer Service Advisor - • * Taking inbound customer calls • Assessing customer needs • Transferring the call to the correct internal team for assistance & resolution • Responding and dealing with customer emails • Reporting any complaints to complaints department • Ensuring...

Customer Advisor - (OFFICE BASED) NORTHAMPTON Start date: Tuesday 3rd May Hours: Monday - Friday between 8 am and 8pm Paid Training Pay: £10.00 per hour Role: Taking first contact calls logging - complaints to pass to complaints department, re-sending documents, updating address and names details, general minor amendments to customer accounts - etc

Wilson Recruitment are recruiting for Customer Service Clerk in Northampton. This role is an immediate start for the right candidate on this Monday to Friday contract. You will work together with other team members to deliver an excellent service to internal and external customers. As a Customer Service Clerk you will be the first point of contact for the contract between the clients Customer service team and a driving team. You will be supporting drivers from the main distribution centre and 5 outbases, circa 70+ drivers. Dealing with Healthcare goods, attention to detail is paramount and understanding of GDPR/GDP rules is essential. To ensure that we hit contractual OTIF for the client and our company. It is very fast paced environment There is a variation of tasks daily where accuracy is required. Dealing with same day orders with quick turnaround required due to emergency requests. You will also liaising with external couriers however predominantly utilising available...

My Client based in Desborough is currently recruiting for a German Speaking Customer Service Adviser to join the growing work environment. This role also has an element supporting the translation with the Marketing Content creation and maintenance Key skills · German & English fluent · Customer service experience · Interest/experience within marketing (Beneficial not essential) · IT Proficient - Microsoft Office Working Pattern - Monday - Friday 9:00 am till 5:00 pm Salary: £24,000 If you are interested in this vacancy apply online, or send most up to date CV to Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Barker Ross are recruiting for Customer service staff for our client based in Northampton. This is a temp to perm position starting asap. The hours are 9am- 17:30 Monday to Friday. Experience in Microsoft package is essential for this role you will be required to use the in house system. Other duties include: Calling customers Take and make customer bookings Take inbound calls Update system Speak to technicians on the road Skills required: Excellent telephone manner customer service (not essential) Computer skills This is a fairly fast paced role and can receive a high volume of calls and emails. Please call Barker Ross Northampton on (phone number removed) for more details

Trainee Customer Service Advisor Northampton, NN3 Temp to Perm £21,000 Are you driven to succeed, and do you take pride in providing exceptional customer service? Would you like to join a company that will provide full training? If so, we'd like to hear from you! Working within the customer service team, you will be responsible for your own clients, providing them with advice on products and ensuring that their orders are received on time. As a Customer Service Advisor, you will be responsible for: Deliver excellent levels of customer service through answering telephone and email enquiries Respond positively to customer enquiries and resolve customer complaints Advise customers on product selection and answer technical queries Ensure customer information is recorded accurately Follow customer complaints and returns process In order to be successful as a Customer Service Advisor you must: Excellent Customer Service Skills with a caring attitude for both the customer...

A Customer Service Representative here at Account Technologies can often be the first point of contact a customer has with our business! We are looking for people with an excellent phone manner to welcome customers and build rapport whilst assisting them in completing applications and informing them on our products and services. We are looking for customer service champions who enjoy determining customers requirement and problem solving! Responsibilities Managing large amounts of inbound/outbound calls/chats/tasks in a timely and effective manner Researching customer problems Manage customer accounts and communications across all channels. Answer questions about the product details, the company, and issues with account for the customers. Assist customers with any technical issues experienced with website and escalate any issues to management appropriately Meet Quality Assurance Requirements and other key performance metrics. Meet Customer Experience & Compliance requirements...

A Customer Service Representative here at Account Technologies can often be the first point of contact a customer has with our business! We are looking for people with an excellent phone manner to welcome customers and build rapport whilst assisting them in completing applications and informing them on our products and services. We are looking for customer service champions who enjoy determining customers requirement and problem solving! Responsibilities Managing large amounts of inbound/outbound calls/chats/tasks in a timely and effective manner Researching customer problems Manage customer accounts and communications across all channels. Answer questions about the product details, the company, and issues with account for the customers. Assist customers with any technical issues experienced with website and escalate any issues to management appropriately Meet Quality Assurance Requirements and other key performance metrics. Meet Customer Experience & Compliance requirements...

Position: Inbound Customer Service Administrator Hours: 08:30 - 17:30 - Monday - Friday Location: Northampton Salary: £22k - £23.5k About the role: ACS Recruitment are proud to be representing one of the UK's leading Logistics Organisations based out of Northampton. They are seeking an individual to administer the European and UK road customer service operations in response to customer requests and network standards in a cost effective and efficient manner. Duties: * Ensure compliance of standard operating procedures * Helping resolve Customs issues for customers * Maintain quality standards and excellent customer service * Translate, analyse and deliver customer requirements through effective operations and service * Ensure that profit is maximised at all opportunities without compromising quality * To produce, analyse and manage identified Key Performance Indicators for the Inbound customer service activity * To liaise with other departments in Northampton and...

Customer Service Advisor - Office Working Onsite Employment Type: Temporary to Permanent Working Hours: Must be fully flexible between 8.30am and 8pm Monday to Friday, 9am - 6pm Saturdays and 10am - 4pm Sundays. You will work 1 in 3 weekends. Pay: £10ph(weekly pay) Here at Interaction Recruitment, we are looking for an exceptional Customer Service professional to offer administrative support to our clients in-house team. Based on-site at their Head Office in Northampton, they are looking for someone with energy, enthusiasm, and a true passion for people, you'll need to be a strong team player who is willing to lend a hand wherever needed and deliver service with a smile! Responsibilities of a Customer Service Advisor - • Taking inbound customer calls • Assessing customer needs • Transferring the call to the correct internal team for assistance & resolution • Responding and dealing with customer emails • Reporting any complaints to complaints department • Ensuring all...

BardWood Support Services are now looking for a Customer Service Operative. You will be ensuring the security and safety of premises and people at a high-profile corporate site based in Northampton. Pay Rate: £10.96p/h Location: Spring House, 51 Spring Gardens, Northampton NN1 1LX Shift Pattern: 2 x 12hr day (06:00-18:00), 2 x 12hr night (18:00), 4 off You must have: ·5-year checkable work history ·Excellent communication ·Excellent customer service Skills needed: ·Excellent customer service skills ·Enthusiastic in delivering service excellence ·Possess the ability to work under pressure ·Effective Communicator ·The ability to work independently or as a team ·Strong interpersonal skills For an immediate interview for this role, please apply today

Customer Service - Payments Line Operator - Weekly Pay! Inspired by their unique client base, our multi-award-winning client are looking to add to their growing customer service payments team to continue to provide a top-quality tailored customer experience. Your role will be to handle inbound calls and internal transfers to process payments securely from new and existing customers. Pay Rate - £9.70 PER HOUR Employment Type: Temporary to Permanent Working Hours: 37.5 hours per week. Start Date - 11th July Working Hours - Monday to Friday/ NO WEEKENDS Hours Between 8.30 AM and 8PM. Apply Now! INDBKS

Customer Sales Through Service Advisor Inspired by their unique client base, our multi-award-winning client are looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Temporary to Permanent Working Hours: 37.5 hours per week, working across five days. Must be flexible to work shifts between the hours of 8am-8pm Mon- Fri, 9am-6pm Sat, 10am-4pm Sun. Pay: £10.00 per hour - Weekly Pay Responsibilities of a Customer Sales Through Service Advisor- Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides Processing travel insurance policies for customers. Promote and up-sell a number of company products and services. Ensure all administration is completed accurately Click APPLY NOW!! INDBKS

Barker Ross are recruiting for Customer service staff for our client based in Daventry. This is a temp to perm position starting asap. The hours are 9am- 17:30 Monday to Friday. Experience in Microsoft package is essential for this role you will be required to use the in house system. Other duties include: Calling customers Take and make customer bookings Take inbound calls Update system Speak to technicians on the road Skills required: Excellent telephone manner customer service (not essential) Computer skills This is a fairly fast paced role and can receive a high volume of calls and emails. Please call Barker Ross Northampton on (phone number removed) for more details

Customer Service Clerks The company One of the largest third-party logistics companies in the world, looking after key blue-chip customers nationwide, working with a range of industries from FMCG, Food, Retail and Manufacturing, they are now looking for 5 Customer Service Clerks to join their team. The role A Customer Service Clerk is now required join the team working a standard day shift on a permanent basis. You will take responsibility for: Contributing to all contractual KPI's- planning related Administrative duties in line with policies and procedures Dealing with on-going and outgoing telephone calls Attend development training when required What you need It is ESSENTIAL for the successful candidate to have the following: Previous experience working within a Customer Service or Order planning environment Computer Literate and good administrative skills Comfortable speaking with customers on the phone Other DESIRABLE skills include: Knowledge of Health and Safety...

Customer Services (FRENCH Speaking) Permanent £21,000 - £22,000 + up to 5% annual bonus + benefits Newport Pagnell Our client is looking for a French Speaking Customer Services Executive to work alongside their friendly and supportive multi-national team. To be considered for this role you will need to be a native or fluent French speaker, able to work in both French and English. This role is fully office based, Monday to Friday (37.5 hours per week). Your main role within the company will involve dealing directly with customers, handling inbound emails and telephone calls delivering high levels of customer service. Your responsibilities will include but are not limited to: Administering and responding to queries via telephone and email helpdesk facilities Maintaining SLA's for the various clients Accurate administration of the database for the benefit of the team and customer. Liaising with suppliers for order updates and queries Order processing and monitoring Other ad-hoc...

Do you have exceptional customer service experience and are looking for a new challenge ? As an Customer Service Representative you will be expected to administer and process sales enquiries and orders. Resolve all manner of customer complaints and queries efficiently and effectively. Working as part of a team alongside the sales, technical, production and credit control teams. Main Duties of the role include - Processing a high volume of customer orders within a timely and accurate manner Answering a high volume of calls Handling and dealing with customer complaints and escalating them to Senior Management Logging and resolving customer invoice queries relating to the sales ordering process Maintaining excellent working relationships with key accounts Responding to verbal pricing requests and product informationThe ideal candidate will have at least 1 years customer service experience. The ability to work under pressure and have an excellent attention to detail. Good...

Customer Support Coordinator Salary £22,500 - £25,000 (DEPENDING ON EXPERIENCE) (ATTRACTIVE CUSTOMER SERVICE SALARY) Monday-Friday 8:00am-5:00pm Duties: Promptly dealing and responding quickly to customer enquiries by telephone and email in adherence with the enquiry procedure. Act as secondary contact for all customers Accurately processing customer orders in a timely manner on SAP from various sources (parts / machines / internal / external) Coordinating the entire process from point of machine order through to delivery in line with customers delivery requirements, including liaising with procurement manager Skills Needed: Development potential - Has the potential to move a minimum of one further level in the organisation Customer centricity - must have the ability to think beyond the status quo in order to ensure the organisation exceeds our customers expectations; Drive - fully focused on delivering, unwilling to accept missing "the numbers", driven to provide excellent...

Customer Service & Product Support Administrator A new, varied and exciting position has been created for a Customer Service & Product Support Administrator, due to a continued overflowing order book. The successful Customer Service & Product Support Administrator who will be joining a well established Customer Service and Sales Team. You will be a key extension of the team, to ensure a smooth transition of taking a product from the point of sale, ensuring product specification is exact for manufacturing, and providing customer care. Title: Customer Service & Product Support Administrator Salary: £23,000pa to £25,000pa d.o.e Benefits: 30 days holiday, free training, Location: Kettering, Northamptonshire Duration: Permanent Start date: Immediate The successful Customer Service & Product Support Administrator time will be divided into two areas, mornings will mainly consist of supporting product set ups, and ensuring all specific product labelling is...