1806 customer-service jobs found in Nottingham

We are looking for an enthusiastic customer sales assistant to join this growing family bakery in the heart of Nottingham. This is a new role to the business due to growth. Ideally you will have come from a sales background but are looking for a better work life balance. We are recruiting on a part time basis initially with the potential that the role could go full time later on. The role would ideally suit a parent working around the school run or if you have other commitments, as we are offering a flexible working pattern, this could consist of 5 short days or 4 longer set days. You will be looking after existing accounts providing first class service, sending out sample products to prospective clients and identifying new business leads for sales director The package of this customer sales assistant role: Flexible working pattern up to 25 hours per week. Basic salary of up to £27,000 pa (pro rata to part time hours) 25 days holiday increasing to 27 with length of service...

Brook Street are excited to be working with a continuously growing mortgage broker with an industry name recognition and are looking for a Customer Service Representative to join their growing team. Based in Nottingham City Centre 35 hours per week Monday - Friday 9-5 £20,000 - £25,000 depending on experience Great way to get your foot in the door if you're an aspiring Mortgage Advisor! As a Customer Service Representative your responsibilities will include -Being the first port of call for all customers via Telephone -Check on key lender service levels regularly, communicate findings to admin and advisers. -Process holiday requests, ensuring adequate cover is available to sustain service levels. -Escalate issues which cannot be resolved within the team, to the Business Manager. -Create great working relationships to liaise with advisors and other stakeholders To be successful in the is role the candidate will need - Carry out the role of dedicated sales and client servicing...

We are recruiting for Customer Service Advisor to work in Nottingham being part of an existing team reporting into a Relationship Team leader working Monday to Friday, 37.5 hours a week - no evenings or weekends Our client is looking to expand our Customer Care Team due to continued success & growth and have created an exciting opportunity for an experienced Relationship Manager, ensuring an excellent standard of service is provided and maintained to their customers. The company is growing at a rapid pace so it's an exciting opportunity to join an organisation which can offer a long-term future career. Passionate and motivated people are the power behind our growth so we're looking to expand our team and you could be part of our success story. As the Customer Service Advisor your duties are listed below Here's a taste of what you'll be doing: - Resolving specific customer accounts within agreed service level agreements - Builds strong relationship with other teams across...

Location: Discovery House, Ruddington, NG11 6JW Salary: £23,000 per annum Hours: Full-Time - 37.5 hours per week Shifts: Rotating shift pattern between the hours of 8am and 8pm, working 1 weekend in 4 Smart DCC are on a mission for smarter energy by connecting homes and businesses to a secure network for digital smart meters...... click apply for full job details

Customer Service Advisor - Debt Resolution - Nottingham A new and exciting opportunity has arisen for Customer Service Advisors in Nottingham! Due to continued growth, our client who are a leading energy provider are looking for a number of Customer Service Advisors to join their Debt Resolution Customer Service team in Nottingham in an ongoing position. £10.63 per hour, with the chance for this to later increase up to £11.77 per hour. Temporary position initially, permanent opportunities could be offered at a later date depending on adherence, performance and business need. Annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 34 days per annum thereafter (including bank holidays) There are good transport links. You'll need to be flexible to work between 8am to 8pm Monday - Saturday. Working hours require a degree of flexibility as these will be dictated by real business needsWe are looking for people that when business needs arise, you can be flexible...

I am recruiting for a Customer Service Executive for a Client based in the NG9 area. Duties will include- o Arrange appointments for all cases received within the SLA, liaising with applicants, vendors, estate agents, clients and lenders to manage expectations effectively. o Ensure that surveyors' diaries are fully booked and are at maximum capacity each day. o Offer non-optional timeslots to customers which maximise bookings within the SLA. o Use initiative to mitigate disruption due to last minute changes and make effective use of available timeslots. o Assess incoming work for profitability and prioritise to maximise earning potential. o Follow up calls where necessary whilst managing customer expectations effectively. o Identify and escalate priority issues. o Identify marginal gains opportunities and communicate to Line Manager. o To adhere to company policies at all times. o Any other duties as assigned by your Line Manager. Who we're looking for We're searching...

NxGen Recruit are currently working with an established organisation who are looking to recruit a Customer Service Administrator on a permanent basis. This role is well suited to someone who enjoys being on the 1st line of support to the customers, speaking with customers and providing administrative support. You will be confident logging information, liaising with internal departments, investigating queries and resolving issues; and so, will have excellent communication skills, have an eye for detail, and be comfortable working with Microsoft Office packages. Key duties * To deliver an exception Customer experience - Customer first approach * Working as part of the Customer Service Team supporting the service reporting and customer collections functions. * To manage the end-to-end customer service experience. * Updating all required CRM systems * Liaise with warehousing and partners to arrange both collections of parts * Working with our partner couriers, manage and...

You will join us as a Customer Service Advisor and will liaise with NHS Supply Chain customers over a range of queries in order to ensure customer satisfaction and a high quality service is maintained at all times. Customer Service Advisor Responsibilities: Receive and record in a precise manner, onto a call management system, internal and external enquiries resulting from the services provided by the NHS Supply Chain. Ensure that all enquiries and problems are answered promptly, investigated and resolved, within the Customer Service guidelines Make decisions on and process customer requests for direct issues of stock, urgent orders by liaising with all associated departments. Liaise with customers and manage return requests, making decisions on the timescale, value, suitability, and possible reallocation of the same, within Customer Service guidelines. Investigate missing orders and where necessary authorise customer 'credits' within a given limit. Develop the relationship and...

You will join us as a Customer Service Advisor and will liaise with NHS Supply Chain customers over a range of queries in order to ensure customer satisfaction and a high quality service is maintained at all times. Customer Service Advisor Responsibilities: Receive and record in a precise manner, onto a call management system, internal and external enquiries resulting from the services provided by the NHS Supply Chain. Ensure that all enquiries and problems are answered promptly, investigated and resolved, within the Customer Service guidelines Make decisions on and process customer requests for direct issues of stock, urgent orders by liaising with all associated departments. Liaise with customers and manage return requests, making decisions on the timescale, value, suitability, and possible reallocation of the same, within Customer Service guidelines. Investigate missing orders and where necessary authorise customer 'credits' within a given limit. Develop the relationship and...

Logistics Customer Service Specialist | East Midlands Gateway | req92715 We have a fantastic opportunity for a Logistics Customer Service Specialist to join our road logistics team at our site in East Midlands Gateway. YOUR ROLE The Logistics Customer Service Specialist will work in our Eurodirect team which will be responsible for maximising revenue on each consignment through co-ordinating the efficient operation and administration of the markets within the department. YOUR RESPONSIBILITIES Liaise with customers and suppliers to ensure that customer expectations are met during the movement of cargo. Obtain competitive rates for all quotes received from customers by liasing directly with our suppliers both over the phone and via email, then and efficiently and accurately input them onto the internal computer system. Process bookings received from customers efficiently and ensure they are arranged correctly with suppliers. Ensure a steady flow of information and confirmation...

We are recruiting for a full time, permanent customer service administrator to be based at our clients offices in Pinxton. This would suit someone with great people skills, with good computer skills. Client Details Our client is a very specialist engineering systems company. They have clients globally and are a very well established and reputable company. Description Handling telephone enquiries Handling email and faxed enquiries Preparing and issuing quotations Progressing of quotes with the customer Checking orders for pricing, delivery conditions etc Entering of customer orders to Sage Dealing with "over the counter" sales Liaise with stores / production / UK & export customers Enquiries must be dealt with in 48hours or as soon as possible Preparation of export shipping documentation Liaising with freight forwardersProfile The successful candidate will have great communication skills, a good level of IT literacy, and be able to demonstrate an aptitude for administration...

Export customer Service required for our client based in Pinxton. The role cover both UK and Export customers, predominantly export. The person would be required to prepare quotations, process orders, prepare export documentation as well as liaise with customers and external staff. Salary - circa £22,500pa if just UK experience £24,000pa if export documentation. Peoples pension scheme Location - Pinxton Hours - Mon - Tues 08:15 to 17:00 and Fri 08:15 to 16:00 Probation period 3 months unless extended by mutual agreement Product and systems training will be given Export documentation training will be provided To apply send your CV to Carl at Eco Personnel or give us a call

Customer Service Advisor Basic salary between £20,000 and £22,000 depending on experience Based in Pinxton, Nottinghamshire My client is a specialist engineering company who are currently growing in the UK and are looking for a Customer Service Advisor to support both UK and export customers. If you have customer service experience and also good administration skills this could be a great opportunity for you! The Role: You'll be liaising with customers both in the UK and overseas as a significant amount of the role is dealing with export clients. Handling telephone enquiries as well as email enquiries and some over the counter type sales. As part of the role you'd be required to prepare quotations, process orders, prepare export documentation and other admin related to order processing. You'll be responsible for checking orders for pricing, delivery conditions etc and liaising with the stores and production departments. Part of the role also includes liaising with freight...

An experienced Customer Service Clerk is required for this courier provider on a temp to perm basis. You will be responsible for providing customer service to retail customers. Duties will include- • Primarily lead on all proof of delivery (POD) related processes for business unit. • Systemically confirm completed deliveries in a timely manner. • Work closely with transport and wider functions to feedback on POD retrieval performance with the ownership of driving process improvements. • Provide weekly reports to senior management on POD performance • Support customer service team with investigating pallet receipted quantities vs expected to minimise potential claims / missing stock • Attend retailer hosted calls and feedback issues / performance related to POD retrieval • Support customer service team on resolution of customer queries via our tickets application • Perform ad-hoc data analysis using internal and external data to support both management and own decision...

SF Recruitment is currently recruiting for a Customer Service Advisor to join a business based in Sutton in Ashfield, this is a brilliant opportunity to join a lovely business who are growing and expanding, they are exceptionally busy. The role: - Preparing quotations for new clients - Following up on quotes with customers - Responding to email queries - Maintaining the company's database - Attend client meetings - Keep regular contact with new clients - Liaising with other departments For this role you will need to have a positive attitude and really hard working. You do not need to have loads of experience for this role however you do need to have the desire to learn and develop your skills. This is a fast paced working environment, you will need to be resilient as you are working in the after sales care team. This is a permanent, office based role. Looking to pay between £18,000 - £20,000. My client will be looking for candidates that are immediately available to...

Customer Service Administrator NG17 £21,000 to start, rising to £25,000 over a period of 2 years About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: To provide excellent customer service by promptly answering all incoming telephone calls in an efficient and friendly manner. Responding to customer's requests and taking appropriate action when required, and developing and maintaining relationships with customers and colleagues. Key Duties: * Respond and answer incoming telephone calls as quickly as possible, identifying customers through their account numbers to progress the call * Taking call / order in a friendly manner, supporting the call with all necessary information * Enter order onto the internal system providing the necessary information /...

We are recruiting for a Customer Service Advisor to join our well-established client based in Loughborough on a full time 7-week, temporary basis. This role offers £10 per hour. About the role: This is a short-term temporary project where the successful candidate will be required to follow up with customers that have made an order online to process documentation manually and data input. Details: Full time £10 per hour Rotating shift patterns inclusive of weekends Bonus can be earned weekly with achievable targets About you: To be considered for this role, you will require excellent attention to detail, have good IT skills, work well as part of a team and be willing to commit to training and learn new skills.For more information and to apply, get in touch with the Commercial Team at our Loughborough branch by clicking 'Apply Now' to submit your application. We wish you the best of luck in your job search!

We are recruiting for a Customer Service Advisor to join our well-established client based in Loughborough on a full time 7-week, temporary basis. This role offers £10 per hour. About the role: This is a short-term temporary project where the successful candidate will be required to follow up with customers that have made an order online to process documentation manually and data input. Details: Full time £10 per hour Rotating shift patterns inclusive of weekends Bonus can be earned weekly with achievable targets About you: To be considered for this role, you will require excellent attention to detail, have good IT skills, work well as part of a team and be willing to commit to training and learn new skills. For more information and to apply, get in touch with the Commercial Team at our Loughborough branch by clicking 'Apply Now' to submit your application. We wish you the best of luck in your job search

Customer Service Coordinator Starting salary: £20,400 per annum Hours of work: Monday to Friday, 8:30am till 4:30pm, 9:00am till 5:00pm and 9:30am till 5:30pm on a rota basis. Full training provided! Are you looking for a change into Customer Service work? Do you like the thought of an office based role? Or maybe you already have office experience and are looking for a reputable employer who truely values their employees? Our client, a successful locally based company are looking to recruit new team members for their Customer Service department. The company offers excellent working conditions and the benefits you would expect from a large organisation, including an on-site staff restaurant! What you need: * Good IT skills - Have a good understanding of Microsoft Office packages - including Outlook * Confident and polite telephone manner * Excellent communicational skills (Written and verbal) * High attention to detail * Willingness to learn Daily duties: *...

Temporary Customer Service c£9.50 - £10.00p.h. Mansfield Monday - Friday roles We have several vacancies for experienced customer service executives in and around the Mansfield area. These are fantastic roles offering the opportunity to develop or expand your career within customer service. Our clients only work Mon- Fri and offer a great working environment along with other benefits. The roles of customer service will involve: Receiving inbound calls from customers answering queries, providing feedback Arranging appointments for repairs and engineer visits Following up with customers to ensure an excellent customer journey and experience Use of internal CRM Systems and MS OfficeThe ideal candidate for the role of customer service will have: Previous telephone-based customer service experience Excellent customer service skills Use of MS OfficeDon't miss out send your CV for an immediate interview!!! Unfortunately, due to the volume of applications received we are unable to...