689 customer-service jobs found in Poole

Customer Service Executive - Poole - £10.25 p/h plus bonusA Customer Service Executive is required for our client based in Poole to join their sales team at their Customer Support Centre on a Temporary to Permanent basis. The Customer service role is focused equally on inbound and outbound contact to ensure customer satisfaction, retention and to develop relationships. The objective of the department is to increase business opportunities and ensure customer loyalty. You will be responsible for ensuring that the required standards of service are reached at all times and that targets are achieved. Main responsibilities: Handle calls which meet both the minimum contact rates and 'proud of every call' evaluation standards Maximise all sales opportunities Inbound and outbound calls to customers to book appointments and to capitalise on deferred sales Ensure customer details are updated accurately, on all calls Ensure all leads are taken efficiently and all necessary data is...

TeamJobs are looking for an experienced Customer Service Co-Ordinator to join an awesome team based in Poole. As part of a customer service team, this position will provide a high level of customer care to both the UK and a growing network of international distributors, with particular focus on supporting the Service and Sales functions. The Salary for this role is £24,000 per annum, depending on experience * 25 days Holiday (increasing to 26 after 2 years, 27 after 4 years and 28 after 5 years) * Private Medical Cover * Company Pension * Birthday / Christmas Voucher * Free Parking This role involves: * Supporting the activity of the customer service department. * Dealing with and responding to customers and engineers to provide a comprehensive support and customer care service. * Delivering an excellent level of customer care. * Working with multiple sales channels and teams. * Handling requests for information, processing orders, generating quotes, invoicing,...

Randstad are working with Conduent to recruit German speaking customer service advisors for their premium accounts. You will be part of the customer support team: helping clients who need support with mobile/desktop, payments, hardware, cloud storage, accounts, and other end user issues. No cold calling involved! We are looking for people who can speak German to a fluent level. Salary: £23,343.09 per year £1,066.70 KPI Bonus opportunity per annum £500 joining bonus Shifts between 08:00 and 16:30 Monday to Friday plus 1 weekend per month (guaranteed 40 hours per week) Office-based at our contact centre in Poole, Dorset (South West England) or work from home (equipment is provided) Relocation expenses Great referral schemeWhat will your day look like? Providing support to customers via email, chat and phone and investigating their requests to find the best solution possible. You will work on modern systems, databases and applications. Access to exciting new technology from this...

Randstad are working with Conduent to recruit French speaking customer service advisors for their premium accounts. You will be part of the customer support team: helping clients who need support with mobile/desktop, payments, hardware, cloud storage, accounts, and other end user issues. No cold calling involved! We are looking for people who can speak French to a fluent level. Salary: £21,145.28 per year £1,066.70 KPI Bonus opportunity per annum £500 joining bonus Shifts between 08:00 and 16:30 Monday to Friday plus 1 weekend per month (guaranteed 40 hours per week) Office-based at our contact centre in Poole, Dorset (South West England) or work from home (equipment is provided) Relocation expenses Great referral schemeWhat will your day look like? Providing support to customers via email, chat and phone and investigating their requests to find the best solution possible. You will work on modern systems, databases and applications. Access to exciting new technology from this...

Customer Service Specialist, £26,000, Bournemouth, 12 Month FTC Role purpose Due to the location of this role, you must have your own means of transport. As Customer Service Specialist you'll be supporting the Senior Customer Service Manager at a state-of-the-art facility. You'll be responsible for providing excellent customer service dealing directly with distributors, customers, and representatives over the telephone and via email, responding to enquiries and requests as required. This permanent job opportunity offers flexible working hours and hybrid working (2 days from home each week) with a 12:30pm finish on Fridays. As Customer Service Specialist you'll be: Working with customers and using customer portals to download forecast demands and load them into the ERP System Creating customer order book reports to support customer calls Liaising with all different departments so that customer questions are answered Answering external telephone calls coming into the department...

Our client is an award winning, family-owned business that have grown from strength to strength over the past 30 years! They design, create and distribute high quality products to businesses throughout the UK and are recognised for their excellent customer services as voted by their customers. Due to their continued growth, they are seeking a new addition to their Customer Advisor team. As a Customer Advisor you will be responsible for taking orders from customers or their account managers via a variety of channels such via telephone, email or web orders. You will also need to follow up on deliveries and provide accurate information, whilst always maintaining first class customer services. To be part of this friendly and fun team, you will need to be prepared to be hands on and work in other areas of the business as and when required - a willingness to get stuck in when needed will go a long way! Knowledge of MS Office such as Word and Outlook are essential, along with the...

Customer Service Advisor - Full Time (Days) - Bournemouth Temporary until September (potential to go Permanent). Our client is a market leader who are looking customer service advisors to join their busy team. The Role As a customer service advisor you will be a key member of the team with a range of duties that will include: Answering the phone (inbound calls only) and assisting with enquiries Completing various admin jobs on a daily basis Ability to read from a script and redirect where needed Assisting with general tasks as asked by your supervisorRates and Benefits This role is paying £10 per hour, this is from weekly pay through Adecco. This role has potential to go Permanent. The Successful Candidate will be skilled with in customer service, administrative experience and confident telephone etiquette. The shift pattern is 5am-9am, 5/7 days per week, which is quite flexible and has the potential to offer a hybrid working format. What Next? If you are interested,...

We are currently recruiting for Customer Service Administrators in Ferndown. This would suit someone who is just looking for a temporary role over the summer period from 29th June up until the end of August, or looking for additional hours. ROLE: Customer Service Administrator SALARY: £10ph LOCATION: Ferndown ROLE TYPE: Temporary HOURS: 8:30am to 4:30pm or 9am to 5pm or 9:30am to 5:30pm. Also part time hours of 5am to 9am or 6pm to 12am START DATE: 29th June until the end of August Duties include: Answering inbound calls Redirecting the calls Message taking We'd love to speak to candidates who have: Previous Customer Service experience, either face to face or over the phone Are available immediately and committed to starting a new role Benefits of becoming an Office Angels Temp: Weekly Pay Up to 29 days of annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access...

We have an exciting permanent opportunity for a Customer Service Advisor with excellent benefits! Our client is a global provider of integrated medical and security assistance, claims handling, pre-travel advice, medical screening and travel risk management. The office is in Christchurch and you will be required to attend site every day whilst training. Once you are confident in the role (usually around 3 months), there may be the opportunity to work hybrid i.e. two days per week in the office and you will be required to work 1 in 3 Saturdays (you'll be scheduled a day off in the week when work Saturdays). Office hours are: M-F 8am-8pm Sat 8am-4pm The Role Your role as a Customer Service Adviser will ensure customers are provided with first class customer service in their time of need. Assisting policy holders efficiently regarding their claims in line with the coverage provided by their policy, looking out for the interests of both our client and customers. Key...

We are currently recruiting for Customer Service Administrators in Christchurch. This company's culture and customer service standards are what make them stand out in the marketplace. This would suit someone who is just looking for a temporary role over the summer period from July up until September/October. ROLE: Customer Service Administrator SALARY: £10ph LOCATION: Christchurch ROLE TYPE: Temporary HOURS: 9am to 5pm Monday to Friday PERKS: Free Parking START DATE: July until September/October Duties include: Answering inbound calls Message taking Uploading documents We'd love to speak to candidates who have: Previous Customer Service experience, either face to face or over the phone Are available immediately and committed to starting a new role Benefits of becoming an Office Angels Temp: Weekly Pay Up to 29 days of annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month...

Claims Support Advisor (Temporary Contract) Location - Christchurch Pay - £10 per hour (plus a £500 bonus for completing 12 weeks) Hours: Monday - Friday 9.00am - 5.00pm Contract Length - 12 weeks This is an amazing opportunity for someone looking for work over the Summer period for 12 weeks! Immediate start available! Our client, a well-known and highly reputable client based in Christchurch, are expanding their Customer Service team to handle a growing number of travel claims. As a Customer Service Advisor, you will assess customer claims against their policies to ensure that claims are paid quickly. You will be responsible for accurately assessing claims in line with policy terms and conditions and ensuring that valid claims are paid quickly, without unnecessary delay. You will need to be naturally empathetic, enjoy speaking to people on the telephone, have a good eye for detail, and enjoy multi-tasking. Full training will be provided, and our client offers fantastic...

Customer Service Advisor -25k Basic+ £300 a month OTE My client: Our client is a fantastic company that supplies products to multiple industries/sectors, providing a bespoke service to their clients from across the UK and Ireland, with a strong focus on delivering the best service possible to generate repeat and new business. They are looking to add 3 more people to their Customer Service Advisor team. Benefits: A great salary with a decent bonus structure, taking yearly salary to £28,600 a year A referral program that can get you up to £700 a placement An award program that provides vouchers ranging from £50 to £500 25 days holiday plus bank holidays (3 days allocated at Christmas) An annual conference that involves site seeing, activities and conference A get fit scheme that contributes £80 towards gym memberships or a bike Your goal as a Customer Service Advisor: As a Customer Service Advisor, you will deal with existing B2B clients, receiving a combination of emails/quotes,...

We are recruiting for a permanent Customer Service Assistant to speak both Spanish and English. Main Purpose of role: Responding to English and Spanish emails, answering English and Spanish calls, Dealing with customer quires on our system and translating replies from English to Spanish and Spanish to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Spanish. You will be communicating directly with customers on the phone, by email, social media and live web chat. You will handle communications from customers enquiries, Updating customer details (address, payment methods), The Multilingual Consultant will report into the Spanish Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £21,454 per annum + £1,000 bonus Hours: 40...

Customer Service / Sales Co-ordinator Location: Poole, BH17 7EF Salary: Competitive Contract: Full Time, Permanent We are IMI Critical Engineering; we are recruiting and we want you. We are a global engineering group focused on the precise control and movement of fluids in critical applications. We work with leading international companies in over 50 countries to deliver innovative engineering solutions to address global trends such as clean energy, energy efficiency, healthcare and increasing automation. Our Company heritage spans over 150 years during which time we have established a strong international reputation for excellence and innovation. We operate across three globally recognized divisions: IMI Critical Engineering, IMI Precision Engineering and IMI Hydronic Engineering having £1.9 billion revenue with c11,500 employees worldwide Customer Service / Sales Coordinator - The Role: This position requires someone with a passion for customer service and sales who has experience...

Customer Care Colleague - Branch Dorset/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Care Colleague you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business.As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when they need us the most - from...

We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than some...

Get Staff Recruitment are delighted to be working with a successful and growing business who are looking to add a Customer Service Advisor to join their team. This is an excellent opportunity for an ambitious individual to build upon their experience, working for a company with excellent training procedures and a thriving reputation in their marketplace. The hours for this role are Monday - Friday, 9-5:30. Please note the role will be based fully remotely, and requires the successful candidate to be fluent in both German & English. Duties to be performed in the role will include: * Answering incoming calls and customer queries * Helping manage the customer experience * Meeting weekly KPIs * Answering e-mail requests * Helping renew subscriptions * Communicating with third parties to ensure all information is up to date * General administration Previous Sales or Customer Service & Administration experience is a strong advantage when being considered this...

Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets, it can be a...

IMMEDIATE START* Are you available immediately for Administration/Customer service Temporary work in Southampton - SO16 If you are an experienced Administrator please read on! You will be working on site in a Distribution Depot tracking and investigating customers queries and working as part of a small team, the role involves; Using the CRM system to track customer queries, prioritising the workload. Managing a queue of queries ranging from clients to end customers. Adhering to company compliance and escalate any discrepancies to the compliance managers. Coordinating investigations into queries and complaints to reach a resolution. Using Excel to input dataSuccessful applicants will be: Administration experience Use Microsoft Excel to a basic level Have experience of end to end case management in a Customer Service setting. Fluent in written and spoken English Have access to the internet at home should Covid-19 guidance require home working at any time.In return our client...

Team Retail & Business Banking Location Southampton County Hampshire Ref # 16546 Closing Date 01-Jul-2022 Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro...