1385 customer-service jobs found in Portsmouth

Customer Service Administrative Officer - Portsmouth - GB14300 YOUR ROLE The main role is to assist the Logistics department in maintaining a high level of Administrative support to the MOD customer against the FMSP contract. To carry out assigned tasks including Shipment of stores overseas, processing new stock to maintain the customer account and dealing with customer enquiries. YOUR RESPONSIBILITIES Undertake a range of administrative duties within the Contract Logistics administrative Team as allocated by the Team Leader. Process documents and information received from a range of sources to maintain the KPI's. Collate and extract data from MOD systems and produce routine reports for the customer. Specific RN customers are allocated to the role to process stores requirements both within the UK and overseas. To act as the main focal point for all their Customer enquiries. Process and manage sea-freight containers for their specific customers. To process all airfreight...

Part Time Customer Service Advisor Location : Portsmouth Salary : £9.50 per hour Hours of work: 5 hours per day ideally 9.30am to 2.30pm but they can be flexible This is a temporary to remain permanent position after 3 months . Dynamite recruitment is working in partnership with a very well-established business who are based in the Portsmouth area Due to growth within the business out client is looking to recruit a Part Time Customer Service Administrator to join the business asap The main purpose of the Customer Service Assistant is to accurately and efficiently process customer orders and queries from receipt through to delivery, ensuring a positive customer experience throughout. These orders will need to be followed up with teams both within the UK and at our manufacturing sites to secure OTIF delivery. You will need to provide accurate updates to customers and stakeholders, particularly when there are any deviations from expectations. You may be required to...

Part Time - 17.5 Hours per week At Lloyds we're being driven by a clear purpose; to Help Britain recover. Across the Group our branch colleagues are passionate about making a difference to customers, businesses and communities. With us you'll get genuine opportunities to learn and develop as part of our inclusive, values-led organisation. As a Customer Service Assistant in our Gosport pool you'd be working across our friendly Gosport & Swanwick branches. We'd be looking for the following things in you: Honest, conscientious and genuine, caring about helping people move forward with their finances. The ability to quickly build rapport to understand your Customer's needs to give them a truly excellent experience. Acting with care and integrity - making time to resolve queries and building the trust to provide great service. You could be greeting customers at the welcome desk, helping them at the counter or working in other branch areas. And you'll make the...

2 Year Fixed Term Contract Closing date: 3rd July 2022 Interviews: 25th July - 5th August 2022 Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn'. As a Customer Service Apprentice, you will learn how to provide a specialist service to our customers, whilst Hyde fund your studies for a Level 3 qualification. The Hyde Group is one of the UK's largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers. Working in one of our offices, you'll learn key skills and begin an exciting career in housing with a supportive, fast-moving team that's regenerating neighbourhoods and creating new communities. As a Customer Service Apprentice, you will learn how to provide a specialist front line service to our customers via...

Claims Support Advisor (Temporary Contract) Location - Funtington Pay - £10 per hour (plus a £500 bonus for completing 12 weeks) Hours: Monday - Friday 9.00am - 5.00pm Contract Length - 12 weeks This is an amazing opportunity for someone looking for work over the Summer period for 12 weeks! Immediate start available! Our client, a well-known and highly reputable client based in Christchurch, are expanding their Customer Service team to handle a growing number of travel claims. As a Customer Service Advisor, you will assess customer claims against their policies to ensure that claims are paid quickly. You will be responsible for accurately assessing claims in line with policy terms and conditions and ensuring that valid claims are paid quickly, without unnecessary delay. You will need to be naturally empathetic, enjoy speaking to people on the telephone, have a good eye for detail, and enjoy multi-tasking. Full training will be provided, and our client offers fantastic...

We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than some...

Get Staff Recruitment are delighted to be working with a successful and growing business who are looking to add a Customer Service Advisor to join their team. This is an excellent opportunity for an ambitious individual to build upon their experience, working for a company with excellent training procedures and a thriving reputation in their marketplace. The hours for this role are Monday - Friday, 9-5:30. Please note the role will be based fully remotely, and requires the successful candidate to be fluent in both German & English. Duties to be performed in the role will include: * Answering incoming calls and customer queries * Helping manage the customer experience * Meeting weekly KPIs * Answering e-mail requests * Helping renew subscriptions * Communicating with third parties to ensure all information is up to date * General administration Previous Sales or Customer Service & Administration experience is a strong advantage when being considered this...

Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets, it can be a...

IMMEDIATE START* Are you available immediately for Administration/Customer service Temporary work in Southampton - SO16 If you are an experienced Administrator please read on! You will be working on site in a Distribution Depot tracking and investigating customers queries and working as part of a small team, the role involves; Using the CRM system to track customer queries, prioritising the workload. Managing a queue of queries ranging from clients to end customers. Adhering to company compliance and escalate any discrepancies to the compliance managers. Coordinating investigations into queries and complaints to reach a resolution. Using Excel to input dataSuccessful applicants will be: Administration experience Use Microsoft Excel to a basic level Have experience of end to end case management in a Customer Service setting. Fluent in written and spoken English Have access to the internet at home should Covid-19 guidance require home working at any time.In return our client...

Team Retail & Business Banking Location Southampton County Hampshire Ref # 16546 Closing Date 01-Jul-2022 Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro...

Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...

Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...

Pickfords are looking for a dynamic Customer Service Manager to join our team based in Basingstoke. You will join us on a full time, permanent basis and in return, as our Customer Service Manager, a competitive salary will be offered alongside the opportunity to work in a well-established company. Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business. Our Move Manager will be passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. Key responsibilities of our Customer Service Manager will be to: Deliver a consistent superior service in line with the company quality standards and improve the customer experience Lead and manage the Move Management team to ensure we maximise international revenue through prompt and professional move management Review all KPIs relating...

We are looking for a talented Hampshire based Customer Service Manager on behalf of a leading house builder. Youll lead and manage a team delivering a world class customer service for owners, leaseholders and residents achieving outstanding levels of customer satisfaction from the point of legal completion through the 2-year warranty period and beyond...... click apply for full job details

An international leader in a specialist market are looking for a Customer Service Representative to manage business customer orders on a permanent basis. Based in Bordon, Hampshire, this is a well-established company with strong business processes. They operate from a small, fast-paced office which has a warehouse environment downstairs. This makes for an overall large building, with close interaction between the office and warehouse functions. You will be doing the following: * Taking fairly technical orders from customers, often requiring a lot a product knowledge and query resolution; * Provide pricing quotes; * Coordinate deliveries through internal transportation and external logistics partners; * Providing a high level of business customer service, working with some industry leading manufacturers. We are looking for: * Ideally have intermediate-advanced Excel; * Realistically need to drive, with your own car; * Experience in an order management/supply...

The Customer Service Executive will handle all customer service administrative tasks in a fast pace environment, including order processing and answering in-bounding calls. * Efficiently handle and process all orders with accuracy * Efficiently handle all customers enquiries in a timely manner * Ensure all customer contacts are logged on CRM

Advanced Materials is a market leading manufacturing business based in Littlehampton, West Sussex. Specialists in the production of silicon rubber, the business is going through an exciting period of growth and expansion. As such we are seeking a Customer Services Specialist to join our team in our manufacturing facility in Littlehampton. This is a key role in the business that will see you liaising with customers, processing orders and managing the customer experience throughout the order journey. Customer Service Specialist Responsibilities: • Inputting orders onto system • Speaking to customers, answering queries and supporting them with their order • Keeping customers updated on the progress of their order • Arranging courier consignments and preparation of associated documents • Answering the phone to customers and supporting with queries Customer Service Specialist Requirements: This is a critical role in our business and as such we are looking for someone that possesses...

We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than some...

We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than some...

Personnel Selection are pleased to support this growing and buoyant business, with their search for a Customer Service Support person. This role will be offered on a full time and permanent basis and own transport is essential due to their location. The role of Customer Service Support will be an exciting position, joining a team of 6 who are all fantastic mentors willing to share their knowledge and help you to make this role a success. You can earn bonuses through positive feedback received and will be rewarded for your hard work and focus. The ideal candidate for the role of Customer Service Support is: An excellent communicator, who thinks creatively and logically An experienced customer service expert, from any industry, but ideally a B2B environment A real team player An advocate for customer satisfaction The role of Customer Service Support will involve: Speaking to existing customers and making sure they get the best from their experience Changing and updating...