Confidential
Preston, UK
Internal Sales Customer Service Support We are delighted to be working once more with a market leading, family run wholesaler/manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. The business has grown year on year, they have a passion to continue growing the business and re-invest profits into refreshing their product range and improving infrastructure. This Customer Service Support role within the Internal Sales Department consists of handling all Carrier Delivery related issues: * Tracking non delivery of parcels via online systems or dealing directly with nominated Carrier. * Issuing replacement goods where necessary. * Issuing & Tracking of Carrier Claims for lost / damaged parcels. * Raising associated Customer Credit notes to resolve carrier issues. * Raising Carrier Collections * Raising necessary paperwork / invoices for Export orders (Previous experience of...