4370 customer-service jobs found in Reading

Jewson Customer Service Advisor - Sales At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Customer Service Advisor - Sales. You'll be working for Jewson in Reading. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with...

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Customer Service Team Leader Reading salary circa £39,000 An Expanding Technology company due to the continued success and growth of the company are seeking to recruit a Customer service Team Leader experienced Administrator( Standard Operating Procedure SOP ). The ideal candidate will have a proven track record in Customer Service to provide support to users in an efficient and accurate manner and assist the Head of service with managing the service Desk ideally with an understaning of Audio Visual and Managed Print Services products and connections " Lead The Team " Duties: *Tracking and Logging of Key client tickets & providing end to end service to customers manufacturesrs & third parties *Working to achieve and excel all internal KPIs and client engaged SLAs across the business *Monitoring of client solutions in agreement with management and inline with client specific KPI's...

Our client, a Financial Services company, based in Reading, is currently hiring for a Telephone Customer Service Advisor. You will be the first point of contact for customer enquiries, applications and claims. Responsibilities Resolving and processing customer enquiries, applications and claims at the first point of contact whenever possible Identifying and understanding customer needs whilst providing a consistently high-quality service to enhance the customer experience and gain loyalty Requirements Previous experience of working within a call or contact centre Experience of working within a financial service regulated company Excellent customer service and communication skills Demonstrating resilience and experience of dealing with difficult queries This is a full time, permanent position working Monday-Friday. Our client offers an excellent remuneration package and excellent career progression prospects. Please apply online to be considered.

In a Nutshell We have a great opportunity for a Customer Service Coordinator to join our team within Vistry Housebuilding Thames Valley, at our Reading office. We are looking for a calm and motivated individual to join our fast-paced. As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or written communication and co-ordinate and administer all acti...... click apply for full job details

Who are we?: Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, to keep taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. The role: The role of a CSA is fast-paced and varied, so if you're looking for a job that will keep you on your toes, keep reading! You will be the first point of contact for our customers and will strive to deliver a great customer service experience for everyone you speak to. You will need to take ownership of each situation, ask the relevant questions and come to a resolution that leaves the customer feeling that they have been heard and dealt with in the best way possible. What we are looking for: Previous experience isn't necessary, all we ask is you have a proactive attitude and...

You'll be working as a Field Based Customer Service Representative for one of the WORLD's most recognisable brands, within a high octane remote customer-focused field team! Company Vehicle Provided! As a Customer Service Representative, you will visit clients regularly to strengthen existing relationships within your customer base with a focus on obtaining new opportunities and delivering against manageable metrics. We're looking for people who have previously worked in a Retail, Sales or Customer service environment and have the personality to bring the brand alive! The customers you will be interacting with daily will be small independent convenience stores. What We Offer - Customer Service Representative * £22,500 Basic + 15% Bonus * Company Vehicle & Fuel Card * Mobile Office - Phone/Laptop * Pension Plan * Monday - Friday, working days * Industry leading training & development * Excellent flexible benefit program As we strive to be the best in our...

Our Theale based client is recruiting for a Customer Care Coordinator to join their busy team. You will be required to work shifts Monday- Friday between 8-8pm ie. 8-4/9-5/10-6 and 12-8 this would be on a rota basis.Please only apply if you are flexible regarding hours of work. The role Provide outstanding customer service to improve customer satisfaction and nurture client relationships Operate with self-awareness inspiring a culture of continuous improvement Place customers at the centre of everything you do, understanding their wants and needs Provide responsive action to customer demand Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Customer Care Standard Operating Procedures Coordinating the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within...

Our client based in Theale are looking for an experienced Customer Service Co-ordinator to join their growing team. With a key focus on customer service and proactively managing all aspects of administration and reporting within the sector. The Role Input incoming warranty call-out requests into a specialist system and log with appropriate contractor Progress chase jobs ensuring contractors are meeting agreed SLA's Working closely with Heavy equipment supply team in order to deal with all customer issues/ queries/ and service information promptly, efficiently, and courteously, ensuring appropriate follow-up is completed where required Ensuring quotes for repairs are dealt with accurately and in a timely manner and dealing with service invoices General administration duties as required to assist the department Maintain effective communications and good working relationships with all internal and external teams, particularly operations, sales, and credit control to ensure maximum...

Bilingual German/English Speaking Customer Service Agent Location: Wokingham - Work from Home Salary: £12p/h Our client based in Wokingham is looking to recruit a Bilingual German/English Speaking Customer Service Agent. The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner. This role is to start asap so you should be available immedaitely. For this role you must live within 30 miles of Wokingham, Berkshire Daily Duties Providing high levels of customer service via telephone and email Making outbound call to customers, providing clear updates and information Responding to queries in an efficient and timely manner

Office Angels are currently recruiting for a German speaking Customer Service Administrator for our client based in Wokingham. Role: German Speaking Customer Service Administrator Location: Remote Salary: £26,000 to £27,000 (depending on experience) The Role: As a Customer Service Administrator, you are responsible for developing long-term relationships with a portfolio of assigned customers, connecting with key business personnel and designated Sales Representatives. You will liaise between customers and cross-functional internal teams to ensure exemplary customer experiences according to their needs. Provide superior support through sales generation, accurate processing of orders, responding to product and service inquiries, requests and/or problems through product and policy knowledge, comprehensive information gathering, excellent communication skills and inter-departmental relationships Operate as the lead point of contact for all matters specific to the customers and...

Bilingual Hindi/English Speaking Customer Service Agent Location: Wokingham - Working From Home Salary: £13ph Our client based in Wokingham is looking to recruit a Temporary Bilingual Hindi/English Speaking Customer Service Agent. The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner. This role is to start asap on Monday 20th June for a period of 2 weeks and is working from home. Please note this is full time with the hours of 4.30am - 1.30pm. For this role you must live within 30 miles of Wokingham, Berkshire Daily Duties Providing high levels of customer service via telephone and email Making outbound call to customers, providing clear updates and information Responding to queries in an efficient and timely manner

Customer Service Administrator Due to business growth, we are currently recruiting a number of individuals to join our Customer Service Team based in our Wokingham office. We welcome applications from candidates looking for full time or part time hours. The hours are from Monday - Friday and between 25 and 37.5 hours per week. Job Types: Full-time, Part-time, Permanent Salary: £18,500.00-£20,000.00 per year (pro rata for part time hours) We offer the following benefits: * Pension * Life assurance * Health cash plan * 22+ days holiday * Casual dress * Cycle to work scheme * Full training provided About us: Inuvi provides market-leading medical screening services to the life insurance, wellness, and health industries. With our nationwide network of nurses and doctors, Inuvi has cemented a reputation for trustworthy, customer focused service, and swift assessment results, enabling us to win key contracts with large blue-chip organisations and smaller companies alike. Customer...

Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets, it can be a...

Customer Relationship Executive, Customer Success Executive, Customer Services Advisor : £25 - 30k basic salary. Rapidly expanding business offering fantastic career progression opportunities. The aim of the role is to provide exceptional customer service. The Customer Relationship Manager will act as a "conduit" to key touch points within my clients business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth. Key Responsibilities/Accountabilities *Provide leading edge "Proactive" & "Reactive" contact strategies that are customer defined. *Complete on site stock checks with your portfolio of accounts as an when required. *Lead on "After Sales Service" queries for customers within the designated portfolio, ensuring that the monitoring of progress is paramount to agreed customer service level agreements. *On-boarding of new contracts and "Welcome Pack" and "Introductory" review with customers. *Provides the customer with a...

Our Client is a Speciality Chemical Company. They currently have a vacancy for a Customer Service Administrator. This position will be office based near Bracknell in Berkshire and is a 12 month contract (maternity cover) Job Purpose To work as part of the Customer Service & Supply Chain team liaising closely with customers, sales teams, suppliers and 3PL's to ensure smooth, safe, timely and efficient supply of raw materials. Key Responsibilities * Be the first point of contact for customers placing orders, following up on the progress of orders, or making any other order related enquiries * To manage the order process from receipt of order, and raising purchase orders for stock, through to customer delivery and invoicing, ensuring swift, efficient and accurate service * Ensure all documentation received during the supply chain process is correctly checked, distributed and filed accordingly * Maintain accurate records in Excel and Sage adhering to the defined processes...

We're on the lookout for a Customer Service Representative to join our well-established client based in Bracknell on a full-time, 8-week temporary basis. This role offers £13.47 per hour and remote working options. About the role: As a Customer Service Representative, your main responsibilities will include: Responsible for operational delivery of Customer initiated Complaints and Disputes process including the following steps: Receiving initial Customer Complaints and Disputes through defined channels (primarily written although some telephone) Monitoring work queues for new requests following omni challenge process Initial analysis to identify missing information and contact with Customer to ensure all required information is added to Complaint / Dispute; this will include written interactions Known issue analysis and if applicable, immediately resolve Escalation where necessary to defined owner Submit dispute for investigation by defined internal resolution owner Responsible...

Title: Customer Service Support - 6-8 weeks - office based Location: Bracknell, onsite parking available Hours: Monday to Thursday 8.30 - 5.00pm and Friday 8.30am - 4.30pm Our client based in central Bracknell are looking for two temporary Customer Service Advisors to join their busy team for up to 8 weeks to support them through a time of increased workload. You will be responsible for providing excellent first contact support via a range of contact points including email, live chat, social media and telephone. The successful candidates will have excellent communication skills with the ability to manage high volumes of work. We're looking for motivated, team players who are available immediately. Responsibilities will include, but are not limited to: Answering incoming calls Responding to emails and messages via social media Providing outstanding customer care Updating the CRM to ensure another team member could pick up on a query and they would have all the history...

Customer Service Executive Based in Marlow Salary: £22,000 - £27,000 + bonus Hours: Full-time Monday to Friday 8.30am - 5.30pm (Hybrid working pattern with 2-3 days in the office and the rest working from home) This is a fantastic opportunity for someone who is looking to take a step up from a customer service or administrative role and work within a driven and ambitious team! My client is very open on experience but is looking for the right attitude to work and career. If you are looking to do well and have excellent communication skills then this is a role for you. The key purpose of the Customer Service Executive is to provide support to the Sales team with all aspects of post-sales administrative work. This involves customer service and client liaison as well as organising services for the client, all business to business. This is a varied role and some of the key duties for the Customer Service Exec include: - Providing exceptional service to all new and existing clients...

An enthusiastic Customer Service Administrator is required by an innovative and modern technology company based in Maidenhead. The successful candidate will be a fun and driven individual with great communication skills, looking to start a career within an exciting company. An annual salary of up to £23,000 + bonus is available depending on experience. This is a hybrid position, allowing flexibility with home working. Client You will join a friendly and welcoming team, giving you the opportunity to develop your skills within a growing company and market. What you will be doing: Providing customer support for diagnosing connectivity problems/issues Logging phone calls and triaging queries using Zendesk Providing operational support to the business Managing and supporting dealer/customer relationships What you will need; Proven customer service skills Excellent verbal and written communication skills Highly organised coupled with the ability to prioritise effectively Ability to...

A Bit About Us: When it comes to appliances and electricals, we've got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we've got those too). Our people are our superpower, and that's no accident. We're looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow. With AO, the sky's the limit. We'll support you to be the best version of yourself and always drive your career forward. More About the Customer Service Specialist Role: Customer Experience is at the heart of everything we do. AO's success is rooted in our culture of treating every customer like our gran and making decisions our mums would be proud of. We're on a mission to be the Best Contact Centre in Europe and our people are proud to be the driver behind this. Our Customer Service Specialists work 40 hours a week, Monday-Sunday on a rota basis. Your basic salary will...