Confidential
Ringwood, UK
We are recruiting for a permanent Customer Service Assistant to speak both Spanish and English. Main Purpose of role: Responding to English and Spanish emails, answering English and Spanish calls, Dealing with customer quires on our system and translating replies from English to Spanish and Spanish to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Spanish. You will be communicating directly with customers on the phone, by email, social media and live web chat. You will handle communications from customers enquiries, Updating customer details (address, payment methods), The Multilingual Consultant will report into the Spanish Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £21,454 per annum + £1,000 bonus Hours: 40...