1330 customer-service jobs found in Southampton

Get Staff Recruitment are delighted to be working with a successful and growing business who are looking to add a Customer Service Advisor to join their team. This is an excellent opportunity for an ambitious individual to build upon their experience, working for a company with excellent training procedures and a thriving reputation in their marketplace. The hours for this role are Monday - Friday, 9-5:30. Please note the role will be based fully remotely, and requires the successful candidate to be fluent in both German & English. Duties to be performed in the role will include: * Answering incoming calls and customer queries * Helping manage the customer experience * Meeting weekly KPIs * Answering e-mail requests * Helping renew subscriptions * Communicating with third parties to ensure all information is up to date * General administration Previous Sales or Customer Service & Administration experience is a strong advantage when being considered this...

Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets, it can be a...

IMMEDIATE START* Are you available immediately for Administration/Customer service Temporary work in Southampton - SO16 If you are an experienced Administrator please read on! You will be working on site in a Distribution Depot tracking and investigating customers queries and working as part of a small team, the role involves; Using the CRM system to track customer queries, prioritising the workload. Managing a queue of queries ranging from clients to end customers. Adhering to company compliance and escalate any discrepancies to the compliance managers. Coordinating investigations into queries and complaints to reach a resolution. Using Excel to input dataSuccessful applicants will be: Administration experience Use Microsoft Excel to a basic level Have experience of end to end case management in a Customer Service setting. Fluent in written and spoken English Have access to the internet at home should Covid-19 guidance require home working at any time.In return our client...

Team Retail & Business Banking Location Southampton County Hampshire Ref # 16546 Closing Date 01-Jul-2022 Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro...

Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...

Customer Service Administrator Mode Solutions are looking for a Customer Service Administrator to join us at our Ower office, in Southampton. The successful candidate will earn £20,000 + dependant on experience. Experience in a similar role would be favourable in your application but not essential once you can demonstrate that you have the computer, customer, and organisational skills. We would expect an intermediate user of work and excel. We would also want to see experience in dealing with clients previously. The main objective of the role is to manage the relationship and processes to ensure a smooth transition into the Mode business. As the role is technical and detailed, a high level of attention to detail is required. The role is client facing, with often technical complex requirements; you must be able to manage this effectively. Often dealing with complaints and expectations of the customer whilst depending on a third party. Who are you? This may be your second job....

Customer Service / Engagement Centre AssistantDid you know you could use your skills and expertise of building rapport and confident telephone manner to play your part in releasing children from poverty in Jesus' name? Are you looking to use your experience in customer service to make a lasting difference to children living in poverty? If yes, we would love to hear from you.At the heart of the charity's ministry is a relentless passion to act on faith and empower every child left vulnerable by poverty. The work is Christ centred, child focused, and church based.Position: Engagement Centre AssistantLocation: Office-based, Fleet HampshireSalary: £21,000 (within the grade £21,000 - £26,600)Hours: 35 core hours per week, you will be contracted to work between Monday to Saturday within the hours 08:00 - 18:00, this allows for variations in workload. However, the general working week will be Monday - FridayContract: PermanentBenefits: Enhanced pension scheme with 10% employer...

Are you an experienced Sales Assistant/Delivery Driver or Trade Counter Assistant looking for a change in career and maybe sector? Due to continued growth, we have a fantastic opportunity for an enthusiastic depot operative to support our trade customers. You will be the first point of contact for all our trade customers, be it serving on our trade counter, assisting in the warehouse, or making local deliveries, guaranteeing no two days will be the same! Day to day duties: * Trade counter - dealing with new and returning customers, help them find the right products for them and deliver a seamless transaction with excellent customer service * Warehouse assistant - assisting with incoming and outgoing deliveries, picking and packing orders and maintaining high standards * Delivery driver - loading and offloading local deliveries to domestic and trade customers providing a smooth and professional experience Desired skills & experience: * Full UK driving licence. * Previous...

Pickfords are looking for a dynamic Customer Service Manager to join our team based in Basingstoke. You will join us on a full time, permanent basis and in return, as our Customer Service Manager, a competitive salary will be offered alongside the opportunity to work in a well-established company. Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business. Our Move Manager will be passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. Key responsibilities of our Customer Service Manager will be to: Deliver a consistent superior service in line with the company quality standards and improve the customer experience Lead and manage the Move Management team to ensure we maximise international revenue through prompt and professional move management Review all KPIs relating...

We are looking for a talented Hampshire based Customer Service Manager on behalf of a leading house builder. Youll lead and manage a team delivering a world class customer service for owners, leaseholders and residents achieving outstanding levels of customer satisfaction from the point of legal completion through the 2-year warranty period and beyond...... click apply for full job details

Part Time - 17.5 Hours per week At Lloyds we're being driven by a clear purpose; to Help Britain recover. Across the Group our branch colleagues are passionate about making a difference to customers, businesses and communities. With us you'll get genuine opportunities to learn and develop as part of our inclusive, values-led organisation. As a Customer Service Assistant in our Gosport pool you'd be working across our friendly Gosport & Swanwick branches. We'd be looking for the following things in you: Honest, conscientious and genuine, caring about helping people move forward with their finances. The ability to quickly build rapport to understand your Customer's needs to give them a truly excellent experience. Acting with care and integrity - making time to resolve queries and building the trust to provide great service. You could be greeting customers at the welcome desk, helping them at the counter or working in other branch areas. And you'll make the...

Customer Service Administrative Officer - Portsmouth - GB14300 YOUR ROLE The main role is to assist the Logistics department in maintaining a high level of Administrative support to the MOD customer against the FMSP contract. To carry out assigned tasks including Shipment of stores overseas, processing new stock to maintain the customer account and dealing with customer enquiries. YOUR RESPONSIBILITIES Undertake a range of administrative duties within the Contract Logistics administrative Team as allocated by the Team Leader. Process documents and information received from a range of sources to maintain the KPI's. Collate and extract data from MOD systems and produce routine reports for the customer. Specific RN customers are allocated to the role to process stores requirements both within the UK and overseas. To act as the main focal point for all their Customer enquiries. Process and manage sea-freight containers for their specific customers. To process all airfreight...

Part Time Customer Service Advisor Location : Portsmouth Salary : £9.50 per hour Hours of work: 5 hours per day ideally 9.30am to 2.30pm but they can be flexible This is a temporary to remain permanent position after 3 months . Dynamite recruitment is working in partnership with a very well-established business who are based in the Portsmouth area Due to growth within the business out client is looking to recruit a Part Time Customer Service Administrator to join the business asap The main purpose of the Customer Service Assistant is to accurately and efficiently process customer orders and queries from receipt through to delivery, ensuring a positive customer experience throughout. These orders will need to be followed up with teams both within the UK and at our manufacturing sites to secure OTIF delivery. You will need to provide accurate updates to customers and stakeholders, particularly when there are any deviations from expectations. You may be required to...

We are recruiting for a permanent Customer Service Assistant to speak both Spanish and English. Main Purpose of role: Responding to English and Spanish emails, answering English and Spanish calls, Dealing with customer quires on our system and translating replies from English to Spanish and Spanish to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Spanish. You will be communicating directly with customers on the phone, by email, social media and live web chat. You will handle communications from customers enquiries, Updating customer details (address, payment methods), The Multilingual Consultant will report into the Spanish Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £21,454 per annum + £1,000 bonus Hours: 40...

Customer Service Advisor -25k Basic+ £300 a month OTE My client: Our client is a fantastic company that supplies products to multiple industries/sectors, providing a bespoke service to their clients from across the UK and Ireland, with a strong focus on delivering the best service possible to generate repeat and new business. They are looking to add 3 more people to their Customer Service Advisor team. Benefits: A great salary with a decent bonus structure, taking yearly salary to £28,600 a year A referral program that can get you up to £700 a placement An award program that provides vouchers ranging from £50 to £500 25 days holiday plus bank holidays (3 days allocated at Christmas) An annual conference that involves site seeing, activities and conference A get fit scheme that contributes £80 towards gym memberships or a bike Your goal as a Customer Service Advisor: As a Customer Service Advisor, you will deal with existing B2B clients, receiving a combination of emails/quotes,...

We have an exciting permanent opportunity for a Customer Service Advisor with excellent benefits! Our client is a global provider of integrated medical and security assistance, claims handling, pre-travel advice, medical screening and travel risk management. The office is in Christchurch and you will be required to attend site every day whilst training. Once you are confident in the role (usually around 3 months), there may be the opportunity to work hybrid i.e. two days per week in the office and you will be required to work 1 in 3 Saturdays (you'll be scheduled a day off in the week when work Saturdays). Office hours are: M-F 8am-8pm Sat 8am-4pm The Role Your role as a Customer Service Adviser will ensure customers are provided with first class customer service in their time of need. Assisting policy holders efficiently regarding their claims in line with the coverage provided by their policy, looking out for the interests of both our client and customers. Key...

Customer Service Co-Ordinator - Christchurch - Temp - £11 per hour **Immediate start** **including Nights and Weekends** A Customer Service Co-Ordinator is required for our client based in Christchurch to start immediately.Working hours will be 5 days per week 37.5 hours in total varying between weekday & weekend shifts. The shift pattern for weekdays will be covering nights from 6pm - 6am with a 30 minute break or 6pm to midnight / midnight to 6am if the whole shift cannot be covered. Weekend shifts are typically from 6am - 6pm. Key Skills: Excellent at attention to detail Good telephone manner Computer literate for use on CMS system Able to work under pressure If you are available immediately and looking for a temporary summer role, please send your CV to or alternatively call us on opt 1. Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

We are currently recruiting for Customer Service Administrators in Christchurch. This company's culture and customer service standards are what make them stand out in the marketplace. This would suit someone who is just looking for a temporary role over the summer period from July up until September/October. ROLE: Customer Service Administrator SALARY: £10ph LOCATION: Christchurch ROLE TYPE: Temporary HOURS: 9am to 5pm Monday to Friday PERKS: Free Parking START DATE: July until September/October Duties include: Answering inbound calls Message taking Uploading documents We'd love to speak to candidates who have: Previous Customer Service experience, either face to face or over the phone Are available immediately and committed to starting a new role Benefits of becoming an Office Angels Temp: Weekly Pay Up to 29 days of annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month...

Claims Support Advisor (Temporary Contract) Location - Christchurch Pay - £10 per hour (plus a £500 bonus for completing 12 weeks) Hours: Monday - Friday 9.00am - 5.00pm Contract Length - 12 weeks This is an amazing opportunity for someone looking for work over the Summer period for 12 weeks! Immediate start available! Our client, a well-known and highly reputable client based in Christchurch, are expanding their Customer Service team to handle a growing number of travel claims. As a Customer Service Advisor, you will assess customer claims against their policies to ensure that claims are paid quickly. You will be responsible for accurately assessing claims in line with policy terms and conditions and ensuring that valid claims are paid quickly, without unnecessary delay. You will need to be naturally empathetic, enjoy speaking to people on the telephone, have a good eye for detail, and enjoy multi-tasking. Full training will be provided, and our client offers fantastic...

Our client is an award winning, family-owned business that have grown from strength to strength over the past 30 years! They design, create and distribute high quality products to businesses throughout the UK and are recognised for their excellent customer services as voted by their customers. Due to their continued growth, they are seeking a new addition to their Customer Advisor team. As a Customer Advisor you will be responsible for taking orders from customers or their account managers via a variety of channels such via telephone, email or web orders. You will also need to follow up on deliveries and provide accurate information, whilst always maintaining first class customer services. To be part of this friendly and fun team, you will need to be prepared to be hands on and work in other areas of the business as and when required - a willingness to get stuck in when needed will go a long way! Knowledge of MS Office such as Word and Outlook are essential, along with the...