304 customer-service jobs found in Swansea

Job Details Location: Location split between working from home and working in Swansea, SA7 9EQ Contract: Permanent Salary: CompetitiveContracted Hours: Full-time basis on an annualised hours contract (Monday-Sunday)Shifts: We are recruiting for Day Shifts (7am-8pm) and Night Shifts (7pm-7am) Closing Date : Sunday 17th July 2022 Assessment Centre's are taking place from 28th June 2022 onwards In a nutshell We're delighted to be flying back to the US from November, and cannot wait to welcome our customers back onboard, flying them safely to their favourite US destination. The US has been our heartland for more than 37 years since our first flight to New York City in 1984. We are simply not Virgin without the Atlantic.Having the right people is the magic to creating success - so we're looking for someone awesome to join our team and help us achieve our vision "To be the most loved travel company." Perhaps that's you? We'd love to find out. Day to Day...

Customer Service Advisor Salary: Up to £21,000 Our client who operates across the world are looking for an experienced Office Manager to join their team urgently! This is a great opportunity for you to start a career in customer service. In recent years it has become more apparent that exceptional customer service is critical to a company's success and their customers, you have the opportunity to begin an exceptional career Company Benefits: Staff Parties (Christmas and Summer BBQ), Onsite free parking, exceptional training and onboarding, Eye Care Vouchers, Cycle to work scheme, full sick pay scheme 25 Days holidays +Bank holidays. Customer Service Advisor's Role: * Support the General Manager is efficiently running of the depot * The receipt, processing and validation of customer orders and return notes, as well as documenting all relevant information and dealing with any arising queries. * Regular customer communication in relation to concessions and other information...

The Role Yard Assistant - Bridgend At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Yard Assistant. You'll be working for Jewson in Buckley Flintshire. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people,...

Customer Service Advisor - Branch Carmarthen/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Service Advisor - Branch you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business. As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when they need us...

Customer Service Advisor Our client based in Caerphilly is global industry leader in Water, Hygiene, and infection prevention solutions. They are looking to increase their customer service team with local talent. You do not need experience for this role, just the relevant transferable skills and a good work ethic. School leavers welcome to apply! This role will come with one-month training (fully paid) so that you are set up and ready to go. What we can offer Free parking Canteen and break out facilities Opportunity to work with a global employer of choice £10.16ph The role To be the first point of contact for all initial queries Redirecting calls where necessary and answering questions on internal and external issues Proactively contacting customers to obtain purchase order numbers and pass them on to the relevant department General customer serviceHours 5 hours per week (M-F) Operating over 3 shifts 8am-4pm 9am-5pm 10am-6pmThis is initially a 6-month contract...

Customer Service Coordinator Yolk Recruitment is working with a global and leading manufacturing company to hire a Customer Service Coordinator to directly support their customers and clients with any questions or queries. They create innovative products that build bonds between their brands and customers, and are dedicated to ensuring sustainability, with it being at the heart of how they think and work. What you'll be doing? This is an excellent opportunity for a Customer Service Executive to join a dynamic manufacturing company based in Blackwood. You will join a small team and report into the Sales operations manager, to be the first point of contact for customer orders, queries and issues. You will also: Build and develop relationships with key accounts and customers through their entire customer journey, ensuring excellent customer service Support all orders through the end-to-end process, answering any questions and queries customers may have. Manage all customer...

Customer Service Advisor - Branch Brecon/Hybrid £22,100 per annum + Excellent Benefits Between 7am and 11pm Monday - Sunday As a Barclays Customer Service Advisor - Branch you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a focus on achieving the best outcomes for our customers and clients. We are looking for colleagues who have empathy, understanding, and a desire to take ownership of their personal development, how you develop is up to you but we'll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop into leadership roles. More than that, our service centres are seen as a hotbed of talent for our entire business. As a business we believe that by helping our colleagues continue to learn, develop and grow, they can adapt to our customers changing needs and support them when they need us the...

Business Unit: Customer Experience Location: Cardiff Salary £18,525 - £25,000 per annum DOE (pro rata) Contract Type: Permanent Part time 21 and 28 hours It's an exciting time to be joining Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We're on the lookout for like-minded individuals and innovators to help drive our strategy forward. We're also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin. Here's what it means for YOU: 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time) up to Five extra paid well-being days per year 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market leading Pension Private Medical...

Do you believe in delivering excellent customer service? Are you IT literate and can pick up new systems quickly? Amour Recruitment is currently recruiting for talented call centre agents to join a busy contact centre in Cardiff. If you have at least 1 year Customer Service experience and a fantastic personality and would like to further your career in customer service then we want to hear from you. Our client provide exceptional training with the aim to make their customer service representatives exceptional! The Role * Taking calls from customers all over the UK providing excellent customer service over the phone, answering queries, and offering advice to new and existing customers. * Hours are 37.5 hours per week, between 8am and 8pm Monday to Friday. The Environment * Nurturing, inclusive and supportive! This business are really engaging with their people, people matter and they truly want people to be happy in their work. * An outgoing nature and be confident on...

We have had several exciting vacancies open up in the Customer Service/Administration field as Process Assistants with UKVI based in Cardiff. Contract: Temporary Duration: 6 months Pay Rate: £9.90 per hour Hours: Part-Time In this role, you will be assisting in the provision of transaction processing services to clients. Youll be responsible for defined core administrative, operational and/or technical activities within your department, and you will provide a range of straightforward, routine services often as part of your team. This may involve responding to routine queries or issues and referring any unusual or non-routine situations to others. You will be responsible for: - Processing work in line with agreed procedures, business rules or scripts, including include making calls, answering telephone, emails, queries, taking messages or processing transactions. - Resolving these queries, escalating as necessary (e.g. a team leader), and logging as appropriate. - Maintaining...

Starting at £20,155 with the potential to realise in role development increases up to £25,600 depending on performance and development criteria being met, this isn't your typical contact centre role. Debt advisors need to think on their feet and adapt to the diverse situations they're presented with. Some calls are challenging, but they also give people the chance to talk about their debt, opening up about it for the very first time or you could be supporting existing clients with their change of circumstances or annual review of their debt solution. You're there at that significant point in their lives, to listen and to help. It's no wonder so many of our colleagues find being a debt advisor a rewarding role. We're currently recruiting for our Cardiff contact centre which is a flexible role working both from home and our office (minimum 2 days a month in the office) . Debt advisors work 35 hours a week. What will I be doing? Talking with first time callers dealing with a...

We are currently recruiting full time Customer Service Representatives for an on-going contract to work at our clients Health care Clinic in Cardiff. Job role includes; Meeting and greeting clients on arrival. Confirming booking and register details. Customer satisfaction is integral along with offering the best customer service. Good IT skills . Provide information on services provided at the clinic, FULL BODY HEALTH CHECKS HORMONAL HEALTH INFECTIOUS DISEASE GENETIC TESTING COVID TESTINGYou will be required to work a shift pattern, this will be 12 hour shifts across a 7-day rota. 4 days on 4 days off 7am - 7pm - Pay rate £11.86 per hour

The role of Customer Service Advisor will be working in a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls from existing customers and preforming administrative activities. Please note you will not be making any cold calls or required to cross or up sell any products at any time. Candidates will be required to work 40 hrs per week Monday to Friday 9 - 6, with alternate Saturday working 9am - 1pm This is a great opportunity to expand your knowledge of the financial services sector, and further your customer services experience with the possibility of further progression, within a welcoming team. Equipment and full paid training will be provided. As a Customer Service Advisor, you will: Manage inbound calls to discuss any question or queries they may have relating to their account. Spotting potential complex queries / complaints and handing off to other members of the team. Provide a clear and efficient response within...

Customer Service Consultant £23,000 ***Looking for candidates who can start the 20th of June*** Our client who are a multi award winning Financial Services provider, are expanding rapidly and are looking for Customer Care Consultants to manage customer contacts both offline (telephone) and online (e-mail and Live Chat) servicing Client and Business Partner products. Customer contacts range from general product and website queries through to the processing of mid-term adjustments on existing policies within our regulatory guidelines and Client service agreements. This is a fantastic opportunity to join an employer with ambitious growth plans, who encourage their staff to develop their skillsets and work with autonomy as they look to help grow the organisation. Key Responsibilities: To effectively handle inbound calls and accurately record the outcome of each contact. To manage customer service enquiries in line with our customer service goals. Be a customer...

Senior Fraud Customer Service Advisor - Tredegar Park, Newport Salary: £22,136 basic salary + £851* Flex cash* Start date: 15th August Shift pattern: Flexible Mixed We'll just need you to commit to a specified shift pattern for a minimum of 12 months (after which you can request a change to your working pattern to suit you). We're continually recruiting throughout the year in all of our locations, that's why you might see the same location advertised. At Lloyds Banking Group, we're helping Britain recover. And we're helping people, businesses and communities prosper. With a caring attitude, you'll help us become the best bank for customers. What you'll do You'll support customers of our Lloyds Bank, Halifax and Bank of Scotland brands. You'll be speaking to all kinds of people every day, taking care to understand their needs. You'll make sure everyone gets the best from their bank. How you'll do it It all starts with a fantastic, paid 6-week training...

Are you looking for a Customer Service Advisor role? 10.51 p/h (Apply online only): Working hours are 16 hours per week, 2 evenings a week and 8.0 hour Sunday. The shifts would be Wednesday (Apply online only), Thursday (Apply online only) and Sunday (Apply online only). Description: Job Description Working in the fast paced Customer Contact Centre you will be the first point of contact for calls coming into Public Sector Prisons within England and Wales. You will provide information from the internal database such as "How do I book a visit" or "What items can I post to the Prison." Where information is not readily available on our database you will transfer the call to a Prison member of staff for them to take forward. You will also be handling calls for the MOJ and HM Prison and Probation Service Public Enquiries Lines as well as operating the Gold Command Line for the Prison Service's National Incident Management Line SSCL is a growing Organisation which provides cross...

Salary is negotiable. Please include a cover letter. We need a customer focussed individual to lead customer service and improve our customer journey from documentation, enquiries, responses, quotations, invoices, policies and procedures, managing all aspects of our administration office. This is all about improving the customer journey and their experience whilst developing and growing our business. This role provides an opportunity to develop the customer service function and align all activities with our quality objectives. You will be the face and point of contact for our customer service operation. Innovation and engineering excellence has put this company at the forefront of the clinical viscometer industry. Our customers are mainly clinical laboratories across the UK, Ireland and the USA PLEASE NOTE: We do not use recruitment agencies and would encourage all candidates to contact us directly if they are interested in any position with us and if they feel they are suitable for...

Salary is negotiable. Please include a cover letter. We need a customer focussed individual to lead customer service and improve our customer journey from documentation, enquiries, responses, quotations, invoices, policies and procedures, managing all aspects of our administration office. This is all about improving the customer journey and their experience whilst developing and growing our business. This role provides an opportunity to develop the customer service function and align all activities with our quality objectives. You will be the face and point of contact for our customer service operation. Innovation and engineering excellence has put this company at the forefront of the clinical viscometer industry. Our customers are mainly clinical laboratories across the UK, Ireland and the USA PLEASE NOTE: We do not use recruitment agencies and would encourage all candidates to contact us directly if they are interested in any position with us and if they feel they are suitable for...

JOB TITLE: Temporary Customer Service Administrator - Immediate Start (£12.00 P/H) LOCATION: Weston-super-Mare (Outskirts) HOURLY RATE: £12.00 P/H HOURS: Monday - Friday, 9am - 5pm BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include... Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of supportTHE ROLE: This award winning and successful FMCG company is seeking a driven and reliable Customer Service Administrator to join their team immediately until the end of August on a temporary basis however there may be a permanent opportunity for the right candidate. The successful applicant will need to be passionate about delivering a high levels of...

We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for B&I on a part time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In B&I you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.