1594 customer-service jobs found in Warrington

Job Title: Customer Service Representative Location: Warrington, Cheshire Salary: Competitive Type: Permanent Hours: Full Time, Monday to Friday Overview: Russell Taylor Group has a great opportunity for a Customer Service Representative to join a growing team within an exciting global testing and certification company. This is a great opportunity for someone who has previous customer service and quoting experience. Responsibilities: Proactively engage with customers via phone, email, web conferencing Identify current and future customer service requirements by building personal rapport with potential and actual customers Deal with quotation enquiries for standard products and services Work with multiple departments to resolve complaints Process sales invoices, quoting and provide status updates to clients Actively use CRM to record all activities accurately Working knowledge of the policies and procedures Skills and qualifications 3 years of customer service...

Customer Service Advisor Warrington £18,500 per annum Full Time - Temp-to-Perm Job Description: We are recruiting for a Customer Service Advisor to work in a busy sales office to manage inbound customer enquiries and to complete sales order requests. You will have an outgoing and customer focussed approach to work, you will consult with customers from across the region via phone and email. You will answer customer questions, take orders, provide information relating to delivery times, missing/late orders and you will escalate customer complaints if they arise. You will liaise with operational staff to understand delays, gather information on stock queries and you will chase up information to ensure you keep the customer in the loop at all times. You will maintain accurate customer data and ensure orders are completed accurately before arranging for invoices to be raised. You will be a collaborator, eager to support colleagues from across the business whilst continuing to...

Job description Know How Resourcing are delighted to be recruiting for Customer Service Advisor to a prestigious client in the Warrington area. This is an exciting opportunity to join the North West branch of a well-established family owned and run business with depots across the whole of the UK. They are the leading distributor of protective coatings, industrial paints and building / maintenance repair products, with over 45 years' experience. This role is key to us as any successful individual will be at the forefront of busy customer service department. This would involve aiding and assisting a combination of new, prospective and existing customers with their orders and questions, together with dealing with any technical enquiries they may have. The successful candidate must be reliable, friendly and willing to learn in a customer service environment. You will also need to be self-motivated, with the ability to both work alone and as part of a multi-functional team. Enthusiasm...

Inbound Customer Service Advisor, Hybrid Working Role: Customer Service Advisor - Banking Location: Preston - once completed training, 2 days in office, 3 from home Contract: Permanent, Full Time Salary: Up to £21,673 (Start rate is £9.90 per hour, raising to £10.42 after probation) Hours: 40 hours per week Shifts: Fixed shift of 11.30am - 8pm Monday to Friday Training: 3 weeks in office Start Date: 27th June, 18th July, 8th Aug, 29th Aug CCA are excited to be recruiting for Customer Service Advisors, delivering exceptional service to customers. The role will be working on behalf of a major commercial and retail bank, dealing with inbound telephone banking queries. You will be helping customers over the phone with all aspects of their banking, including direct debits, payment transfers, paying bills and supporting them through some difficult financial periods. You will take ownership of the customers enquiries, ensuring that the customer feels valued and has a positive...

Salary: £23,107.50 per annum Location: Home working Shift/Hours: Working 5 out of 7 days between the hours of 9am to 7pm Becoming a German Speaking Customer Service Advisor with Capita Experience: In Capita Experience we work for some of the best-known brands in the country, on this occasion we are looking for German Speaking Customer Service Advisors to join our busy team working on behalf of Marks ...... click apply for full job details

Customer Service Coordinator Competitive Rate: Up to £17.50-£21.00/hr Ltd - inside IR35 Irlam, Manchester Initial 12 month contract Job Description: A Customer Service Coordinator opportunity has become available for one of the world's leading manufacturers of off-highway machinery and diesel and natural gas engines. You would be the first point of contact for Distribution and OEM's in terms of order to cash process management and will ensure business plans and new parts developments are supported. The successful candidate will have experience of internal account management and will be responsible for first class customer support, order management, shipping, transportation and exporting compliance knowledge through to financial sale. Responsibilities and Duties: Full responsibility of end-to-end order management inclusive of; Quotations, POA's, Cancellation, EDI, where applicable, back-order management (part and value level) Ability to create and present at both on and...

AAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results. By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care. Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact. AAK employ more than 3,500 employees globally and with 20 production facilities and customisation plants, and sales offices in over 25 countries spanning six continents we have one of our industries most diverse global footprints. AAK Natural Emulsifiers AAK Natural Emulsifiers is located in Hale, near...

Senior Customer Service Coordinator , Experience in managing Service Level Agreements in a product based business, exceptional customer relationship management expertise, able to resolve complex service issues, strong commercial awareness, Salary £30,000 plus exceptional benefits and working environment Overview of the position of Customer Service Coordinator: Reporting to the Head of Service Department the purpose of the role will be coordinate all service level agreements to ensure that they are all completed on time, within budget and to the satisfaction of the customers. Role and Responsibilities for the position of Customer Service Coordinator Acting as Single Point of Contact for the coordination of all Service Level Agreement (SLA) customers Establishing relevant processes to efficiently fulfil service level agreements across all business units in consultation with Service Level Agreement Manager, including kick-off meetings and creation of individual...

Our client is a well - established and expanding business who are seeking a Transport Customer Service Team Leader. Salary £25,000 excellent career opportunities Reporting to the Transport Compliance Officer (TCO) Job Overview Provide a high-quality intervention service to clients with a key focus to improve driver behaviour to mitigate risk. Utilising bespoke systems, you will monitor all daily activities of the team ensuring that they deliver the best service to our clients at all times. Ensuring that the client services team are dealing with all duties in a timely manner. Responsibilities and Duties include but not limited to the following • Understand your clients, their culture and expectations and manage this through the team • Proactive communication with your clients ensuring driver and vehicle data is accurate • Complete the required Dynamics produced tasks within the given timescales • Represent the business at regular client meetings to review and...

Our client is seeking a customer service analyst to join their expanding and dynamic team. Salary £19,000 excellent progression opportunities Job Overview Provide high quality intervention service to our clients with a key focus to improve behaviour to mitigate further risk. Utilising their bespoke systems, you will monitor and analyse data identifying changes or trends in behaviours Responsibilities and Duties • Understand your clients, their culture and expectations • Proactive communication with your clients ensuring data is accurate • Undertake high quality intervention calls utilizing system data to analyse behavioural trends • Complete the required Dynamics produced tasks within the given timescales • Represent the business at client meetings to review and discuss intervention calls • Discuss report data and interventions outcomes with client and suggest, and support, ways to improve scores • Escalate potential/actual system issues to the relevant...

An exciting opportunity for a Customer Service Advisor (hybrid working) to join a well established Software business, based in Bollington, with the opportunity of Hybrid working. You will be working within the Support team, being the first point of contact for customers, assisting customers with any system issues and helping solve the customers query within a timely and professional manner. Client Details Our client are a well established software business based in Bollington, they are currently going through a period of growth and are looking to expand their support team. Our client offers great career progression, flexibility of hybrid working, competitive salary and excellent benefits. Description Duties of the Customer Service Advisor (hybrid working) will be: As a Customer Service Advisor, you'll be the first point of contact for the customers supporting with system issues You'll work with customers over the telephone and email, giving them essential support...

Customer Service Advisor Due to a rise in demand, we require several temporary staff to support the Customer Care team the at the Winwick depot office (WA2) Working in the office full time you, will be responsible for investigating any customer queries and complaints to reach a resolution. Duties include: Wide-ranging investigation work Precisely logging and updating cases and customers Dealing with inbound queries via the website Adhering to service level agreements and time framesWe are looking for candidates who: Have a background in a customer focused role Are adaptable and quick to pick up new software/technology Competent on ExcelIn return our client offers: Free on site parking £9.50 per hour (increasing after 12 weeks)It is essential that candidates can commit to full time hours on a rota basis (5 days over 7 between 8am and 6pm, including weekend working) Click apply today to send your CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent...

Looking for a new job, or a change in direction? Or maybe you've just left education and are at the very start of your career? Firstsource may just have the job for you! We are recruiting for inbound customer service advisors for one of our key accounts - a leading UK bank - at our central Warrington Call Centre. It's a fast paced environment with a great atmosphere, and some great onsite facilities. Read on to find out more. There will be an opportunity to work from home within this role, provided key performance metrics have been met, after 12 weeks! The detail You'll be right at the forefront in helping people with their banking queries so we're looking for someone with a strong service ethic and a passion for people. We're looking for a can do attitude and a desire to learn and grow. People development is important at Firstsource and starts as soon as you join us. No prior call centre experience? No problem, we have an excellent training and induction programme designed so that...

Customer Service Advisor - Birchwood, Warrington We are passionate about environmental services, managing waste and recycling! Tradebe (pronounced: Trad - E - Be) is an international business with a mission to make our world more sustainable. At Tradebe we work to provide sustainable, innovative and quality solutions that contribute to improving our environment and serving our stakeholders. Our customer service team members actively improve our culture of customer service delivery and take responsibility for making our department a great place to work. We have a monthly employee engagement survey and active action group. The happiness of our team is a Key Performance Indicator. Main purpose of job: Providing outstanding support to our customers throughout the end-to-end process, from the order creation and fulfilment phase to producing invoices and requesting payment for completed jobs. This means ensuring a great handover from Sales and Operations, raising orders and invoices in an...

Are you currently working in Customer Service currently and feeling unfulfilled in your role? Do you have experience speaking with clients and processing orders? If so, keep reading! I am recruiting a Customer Service Administrator to join a growing manufacturing business from their modern offices in Knutsford. The role is working Mon - Fri 8:45 - 4:45, and includes 23 days holiday, free parking on site and the opportunity for further growth and progression. As Customer Service Administrator, you will be responsible for supporting the clients with their day-to-day queries, assist with completing their order and managing the order process from start to finish. What will you be doing as Customer Service Administrator? Providing support for the Area Sales Manager and Internal Sales Rep on a daily basis Receiving and processing customer orders Dealing with and resolving customer enquiries Liaise with all departments to ensure orders are on time Promoting products to...

Call Centre Customer Service Advisor - DWP Fed up with the commute to the Office? Would you like to be free of morning traffic jams and evening rush hour? We have the role for you!! We are offering full time opportunities working from home! Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved? If you answered yes to all of the above, we want to hear from you today! Adecco are working in partnership with Serco to recruit candidates to work as Universal Credit Helpline Advisors from the comfort of your own home. The role involves taking in-coming calls from the general public with regards to all manner of queries around their UC benefits. This is an open ended temporary...

Connections Recruitment is working in partnership with a leading Manchester Property Management firm to identify Inbound Customer Service Advisors for their newly launched service. The CSA will join an established team to support clients across the UK, operating from the heart of the property support service department, liaising with contractors and coordinating with tenants to offer a seamless property maintenance service. If you're a confident communicator, excellent at multi-tasking and like to take ownership of an assignment, this could be an exciting new role for you. Responding to incoming calls from clients, processing and updating service requests Liaising with tradespeople to attend client locations Taking a proactive approach to service requests, ensuring completion within SLAs Monitoring request volumes and timescales to ensure service level targets are achieved Reviewing and accurately recording data within Property Management computer software platforms Undertaking...

Role: Trainee Customer Service Advisor Pay: Starting £10 p/hr Hours: Monday to Friday 09:00 - 17:00hrs Location: Skelmersdale - (WN8) Contract: Temp - Perm Job Summary: A fantastic opportunity has arisen for a Trainee Customer Service Advisor to join our client, based in Skelmersdale, working a temp - permanent contract. If you are looking to develop your career within an office-based customer service role, (not a call centre) and eager to learn the industry, then this is the role for you! As the Trainee Customer Service Advisor, your duties will include: Liaising with both customers and other departments to process orders in a timely manner. Interacting with clients via email, over the phone and in -person. Interacting with other employees to help resolve customer concerns. Ensuring orders are booked into their systems accurately and with clear details to enable workflow. Ordering materials and outsource work by raising purchase orders and receipting orders when delivered....

Sales Administrator / Customer Service Representative Luxfer MEL Technologies is a global leader in the development, manufacture and supply of Magnesium and Zirconium based products and services to technology industries worldwide. We are an innovative technology driven business where we have a relentless drive and a passion to achieve high standards. We are a forward-thinking, with approximately 300 employees across the UK and US and have a rewarding career opportunity for a Customer Service Representative to join us. The Role - Sales Administrator / Customer Service Representative Reporting to the Head of Customer Services, as a Sales Administrator /Customer Service Representative, you will: * Be the first port of call for all inquiries * Co-ordinate and process quotations * Input and process orders * Review all sales orders and provide updates to customers * Maintain order related customer master data records * Coordinate with other departments to ensure on time deliveries...

Looking for a new job, or a change in direction? Or maybe you've just left education and are at the very start of your career? Firstsource may just have the job for you! We are recruiting for inbound customer service advisors for one of our key accounts - a leading UK bank - at our vibrant Call Centre. It's a fast paced environment with a great atmosphere, and some great onsite facilities. Read on to find out more. The detail You'll be right at the forefront in helping people with their banking queries so we're looking for someone with a strong service ethic and a passion for people. We're looking for a can do attitude and a desire to learn and grow. People development is important at Firstsource and starts as soon as you join us. No prior call centre experience? No problem, we have an excellent training and induction programme designed so that you'll hit the ground running! What will you do? * You'll work 37.5 hours per week. We're a 7-day operation with flexible working hours...