4401 customer-service jobs found in Wokingham

Bilingual German/English Speaking Customer Service Agent Location: Wokingham - Work from Home Salary: £12p/h Our client based in Wokingham is looking to recruit a Bilingual German/English Speaking Customer Service Agent. The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner. This role is to start asap so you should be available immedaitely. For this role you must live within 30 miles of Wokingham, Berkshire Daily Duties Providing high levels of customer service via telephone and email Making outbound call to customers, providing clear updates and information Responding to queries in an efficient and timely manner

Office Angels are currently recruiting for a German speaking Customer Service Administrator for our client based in Wokingham. Role: German Speaking Customer Service Administrator Location: Remote Salary: £26,000 to £27,000 (depending on experience) The Role: As a Customer Service Administrator, you are responsible for developing long-term relationships with a portfolio of assigned customers, connecting with key business personnel and designated Sales Representatives. You will liaise between customers and cross-functional internal teams to ensure exemplary customer experiences according to their needs. Provide superior support through sales generation, accurate processing of orders, responding to product and service inquiries, requests and/or problems through product and policy knowledge, comprehensive information gathering, excellent communication skills and inter-departmental relationships Operate as the lead point of contact for all matters specific to the customers and...

Bilingual Hindi/English Speaking Customer Service Agent Location: Wokingham - Working From Home Salary: £13ph Our client based in Wokingham is looking to recruit a Temporary Bilingual Hindi/English Speaking Customer Service Agent. The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner. This role is to start asap on Monday 20th June for a period of 2 weeks and is working from home. Please note this is full time with the hours of 4.30am - 1.30pm. For this role you must live within 30 miles of Wokingham, Berkshire Daily Duties Providing high levels of customer service via telephone and email Making outbound call to customers, providing clear updates and information Responding to queries in an efficient and timely manner

Customer Service Administrator Due to business growth, we are currently recruiting a number of individuals to join our Customer Service Team based in our Wokingham office. We welcome applications from candidates looking for full time or part time hours. The hours are from Monday - Friday and between 25 and 37.5 hours per week. Job Types: Full-time, Part-time, Permanent Salary: £18,500.00-£20,000.00 per year (pro rata for part time hours) We offer the following benefits: * Pension * Life assurance * Health cash plan * 22+ days holiday * Casual dress * Cycle to work scheme * Full training provided About us: Inuvi provides market-leading medical screening services to the life insurance, wellness, and health industries. With our nationwide network of nurses and doctors, Inuvi has cemented a reputation for trustworthy, customer focused service, and swift assessment results, enabling us to win key contracts with large blue-chip organisations and smaller companies alike. Customer...

Customer Service Agent/Administrator - Homebased - NIGHT SHIFT Location: Wokingham Salary: £13ph Our client based in Wokingham is looking to recruit a Customer Service Advisor/Administrator. The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner. For this role you must live within 30 miles of Wokingham, Berkshire Daily Duties Providing high levels of customer service via telephone and email Making outbound call to customers, providing clear updates and information Responding to queries in an efficient and timely manner Ad-hoc duties The working hours are 11pm - 8am

Our Client is a Speciality Chemical Company. They currently have a vacancy for a Customer Service Administrator. This position will be office based near Bracknell in Berkshire and is a 12 month contract (maternity cover) Job Purpose To work as part of the Customer Service & Supply Chain team liaising closely with customers, sales teams, suppliers and 3PL's to ensure smooth, safe, timely and efficient supply of raw materials. Key Responsibilities * Be the first point of contact for customers placing orders, following up on the progress of orders, or making any other order related enquiries * To manage the order process from receipt of order, and raising purchase orders for stock, through to customer delivery and invoicing, ensuring swift, efficient and accurate service * Ensure all documentation received during the supply chain process is correctly checked, distributed and filed accordingly * Maintain accurate records in Excel and Sage adhering to the defined processes...

We're on the lookout for a Customer Service Representative to join our well-established client based in Bracknell on a full-time, 8-week temporary basis. This role offers £13.47 per hour and remote working options. About the role: As a Customer Service Representative, your main responsibilities will include: Responsible for operational delivery of Customer initiated Complaints and Disputes process including the following steps: Receiving initial Customer Complaints and Disputes through defined channels (primarily written although some telephone) Monitoring work queues for new requests following omni challenge process Initial analysis to identify missing information and contact with Customer to ensure all required information is added to Complaint / Dispute; this will include written interactions Known issue analysis and if applicable, immediately resolve Escalation where necessary to defined owner Submit dispute for investigation by defined internal resolution owner Responsible...

Title: Customer Service Support - 6-8 weeks - office based Location: Bracknell, onsite parking available Hours: Monday to Thursday 8.30 - 5.00pm and Friday 8.30am - 4.30pm Our client based in central Bracknell are looking for two temporary Customer Service Advisors to join their busy team for up to 8 weeks to support them through a time of increased workload. You will be responsible for providing excellent first contact support via a range of contact points including email, live chat, social media and telephone. The successful candidates will have excellent communication skills with the ability to manage high volumes of work. We're looking for motivated, team players who are available immediately. Responsibilities will include, but are not limited to: Answering incoming calls Responding to emails and messages via social media Providing outstanding customer care Updating the CRM to ensure another team member could pick up on a query and they would have all the history...

Customer Service Agent Location: Riverside, Camberley Type of Job: Permanent, full time Shift pattern: Monday-Friday, 8:30am-4:30pm Reference number: V12608 Telent Technology Services are now actively looking for a Customer Service Agent to join our busy Network Services team in Camberley, Surrey. This will be an office-based role, with Agile working once embedded into the team. Telent is a technology partner to some of the biggest names in the world of "Infrastructure" - we help to keep the UK moving. Telent have been delivering intelligent Network Services solutions for over 30 years, and we are continuing our innovative journey in improving communications and digital infrastructure. Customer Service Agent - Role Profile: The Customer Service Agent will be responsible for providing the very first level of IT support to our 24/7 IT Service Centre / Service Desk team. For this, we are looking for experience of handling inbound calls / call handling, ideally from a Customer...

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Customer Service Team Leader Reading salary circa £39,000 An Expanding Technology company due to the continued success and growth of the company are seeking to recruit a Customer service Team Leader experienced Administrator( Standard Operating Procedure SOP ). The ideal candidate will have a proven track record in Customer Service to provide support to users in an efficient and accurate manner and assist the Head of service with managing the service Desk ideally with an understaning of Audio Visual and Managed Print Services products and connections " Lead The Team " Duties: *Tracking and Logging of Key client tickets & providing end to end service to customers manufacturesrs & third parties *Working to achieve and excel all internal KPIs and client engaged SLAs across the business *Monitoring of client solutions in agreement with management and inline with client specific KPI's...

Our client, a Financial Services company, based in Reading, is currently hiring for a Telephone Customer Service Advisor. You will be the first point of contact for customer enquiries, applications and claims. Responsibilities Resolving and processing customer enquiries, applications and claims at the first point of contact whenever possible Identifying and understanding customer needs whilst providing a consistently high-quality service to enhance the customer experience and gain loyalty Requirements Previous experience of working within a call or contact centre Experience of working within a financial service regulated company Excellent customer service and communication skills Demonstrating resilience and experience of dealing with difficult queries This is a full time, permanent position working Monday-Friday. Our client offers an excellent remuneration package and excellent career progression prospects. Please apply online to be considered.

In a Nutshell We have a great opportunity for a Customer Service Coordinator to join our team within Vistry Housebuilding Thames Valley, at our Reading office. We are looking for a calm and motivated individual to join our fast-paced. As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or written communication and co-ordinate and administer all acti...... click apply for full job details

Who are we?: Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, to keep taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. The role: The role of a CSA is fast-paced and varied, so if you're looking for a job that will keep you on your toes, keep reading! You will be the first point of contact for our customers and will strive to deliver a great customer service experience for everyone you speak to. You will need to take ownership of each situation, ask the relevant questions and come to a resolution that leaves the customer feeling that they have been heard and dealt with in the best way possible. What we are looking for: Previous experience isn't necessary, all we ask is you have a proactive attitude and...

You'll be working as a Field Based Customer Service Representative for one of the WORLD's most recognisable brands, within a high octane remote customer-focused field team! Company Vehicle Provided! As a Customer Service Representative, you will visit clients regularly to strengthen existing relationships within your customer base with a focus on obtaining new opportunities and delivering against manageable metrics. We're looking for people who have previously worked in a Retail, Sales or Customer service environment and have the personality to bring the brand alive! The customers you will be interacting with daily will be small independent convenience stores. What We Offer - Customer Service Representative * £22,500 Basic + 15% Bonus * Company Vehicle & Fuel Card * Mobile Office - Phone/Laptop * Pension Plan * Monday - Friday, working days * Industry leading training & development * Excellent flexible benefit program As we strive to be the best in our...

An enthusiastic Customer Service Administrator is required by an innovative and modern technology company based in Maidenhead. The successful candidate will be a fun and driven individual with great communication skills, looking to start a career within an exciting company. An annual salary of up to £23,000 + bonus is available depending on experience. This is a hybrid position, allowing flexibility with home working. Client You will join a friendly and welcoming team, giving you the opportunity to develop your skills within a growing company and market. What you will be doing: Providing customer support for diagnosing connectivity problems/issues Logging phone calls and triaging queries using Zendesk Providing operational support to the business Managing and supporting dealer/customer relationships What you will need; Proven customer service skills Excellent verbal and written communication skills Highly organised coupled with the ability to prioritise effectively Ability to...

We are looking for a talented Hampshire based Customer Service Manager on behalf of a leading house builder. You'll lead and manage a team delivering a world class customer service for owners, leaseholders and residents achieving outstanding levels of customer satisfaction from the point of legal completion through the 2-year warranty period and beyond. Primarily focused on ensuring plots are handed over to customers with zero defects, ensuring a strong brand experience with each customer, and leading the aftercare service via subcontractors. Key Responsibilities: * Reviews sales, product and service literature to ensure thorough product details are provided and an acceptable compatibility of expectation and delivery capability * Contributes to establishing a zero-defects customer experience by undertaking rigorous quality checks and ensuring all issues are resolved prior to plot acceptance * Post-occupation primary accountability for managing customer relationships and...

Customer Service / Engagement Centre Assistant Did you know you could use your skills and expertise of building rapport and confident telephone manner to play your part in releasing children from poverty in Jesus' name? Are you looking to use your experience in customer service to make a lasting difference to children living in poverty? If yes, we would love to hear from you. At the heart of the charity's ministry is a relentless passion to act on faith and empower every child left vulnerable by poverty. The work is Christ centred, child focused, and church based. Position: Engagement Centre Assistant Location: Office-based, Fleet Hampshire Salary: £21,000 (within the grade £21,000 - £26,600) Hours: 35 core hours per week, you will be contracted to work between Monday to Saturday within the hours 08:00 - 18:00, this allows for variations in workload. However, the general working week will be Monday - Friday Contract: Permanent Benefits: Enhanced pension scheme with 10%...

Do you enjoy talking to customers? Our client based in Farnborough is looking for a Customer Service Advisor to join their team. They have friendly working environment and offer full training. The role will start Monday 4th July. Hours are Monday to Friday 8am - 5pm. This is a temp to perm role so you will be paid weekly for the first 3 months. Description of the role: As an Advisor representing this client, you will be responsible for communicating with customers over the telephone and via email, assisting with orders and queries, and representing the high standard of customer service that our client prides itself at providing. - Processing of enquiries, phone calls and order capture including embroidery orders from business customers. - Taking incoming calls from the general public in a friendly and informative manner. - Making outbound calls to businesses and consumers. - Understand processes (i.e. returns) and be able to articulate this on the phone to customers. - Provide...

We are currently recruiting for a Customer Service Manager for one of our luxury automotive manufacturing clients based in Farnborough, UK. The role is 37.5 hours Mon-Fri - 9am-5:15pm, this is a hybrid role 50/50 with training onsite. The pay rate is equivalent to circa 30k per annum PAYE. Day to day activities: Liaising with retailers Vehicle buy back, dealing with customers and relevant cases Dealing with VIP, high profile cases and sensitive cases Heavily dealer and retail focused Fast paced, financial autonomy Managing stakeholders Handling and resolving complaints We are looking for somebody ideally with automotive, retail and/or customer service managerial experience. This is a 12month rolling contract role with the opportunity to potentially become permanent depending on performance and movement within team. History tells us that high performers do secure a permanent role. What you need to do now If you're interested in this role, click 'apply now' to...

Our client based in Theale are looking for an experienced Customer Service Co-ordinator to join their growing team. With a key focus on customer service and proactively managing all aspects of administration and reporting within the sector. The Role Input incoming warranty call-out requests into a specialist system and log with appropriate contractor Progress chase jobs ensuring contractors are meeting agreed SLA's Working closely with Heavy equipment supply team in order to deal with all customer issues/ queries/ and service information promptly, efficiently, and courteously, ensuring appropriate follow-up is completed where required Ensuring quotes for repairs are dealt with accurately and in a timely manner and dealing with service invoices General administration duties as required to assist the department Maintain effective communications and good working relationships with all internal and external teams, particularly operations, sales, and credit control to ensure maximum...