1067 customer-service jobs found in Wrexham

Acorn Recruitment are searching for a Customer Service Team Leader to join our client, a large manufacturing business in North Wales. - 40 hours per week - Hybrid working option after initial period - Salary is negotiable, depending on skills and experience Reporting to the Supply Chain & Customer Service Manager, you will be responsible for supervising the customer service team each day. Setting high standards of customer service and customer supply is a key a priority to this role. As Team leader, you will be responsible for overseeing daily activities of team members, resolving customer complaints and ensuring productivity and performance are at its highest level. Duties will include: * Supporting the Customer Service team through continuous improvement initiatives and training * Generate a positive and engaging working environment * Ensuring all customer service daily tasks are completed, supporting where required * Responsible for managing some key customer accounts *...

A great opportunity has arisen to joining this Financial Services business based in Wrexham. You will work as part of a team and handle customer service calls from business customers. Duties also will also include sales support on new accounts, reactivation of dormant accounts and assisting on collections when required. This role offers a basic salary of £22,000 per annum plus excellent benefits including private medical cover, enhanced pension and 25 days holiday rising to 30 over 5 years. Hours of work are Monday- Friday 9.00am-5.30pm and this is a hybrid role working 3 days in the office and 2 days at home. To be suitable for this role you will have previous customer service experience ideally gained within a business to business environment although candidates from all backgrounds will be considered. Email your CV today to be considered for this great opportunity - if you do not hear from us within 5 working days please assume you have not been successful. Important...

Customer Service Advisor - opportunity for hybrid working after 9 months in the role, allowing you to combine working from home with working from our offices in Wrexham (North Wales). Do you have excellent customer service skills, perhaps gained in a retail, hospitality, or a similar office environment? Come and work within the happiest office in the land, as part of our thriving workplace voted one of the best companies to work for in the UK! Our Company Moneypenny started life as a telephone answering service with a difference: offering clients one person who they know and trust to look after calls as if based in their office. Today, we're proud to call ourselves the world's leading outsourced communications provider. We recruit only the best people, who can deliver excellent standards of customer service and love working together, with us, to ensure that our clients get an unprecedented level of customer service. As a result of the hard work of our employees and in recognition of...

What's in it for you! • £21k per annum • Office based position • 8.30am - 5pm Monday - Friday • 24 days holiday plus bank holidays Why we'd work there! • Great Culture What you'll do - Processing orders, forms, applications and requests in a timely manner - Manage all communication and correspondence related to International Distributors and Subsidiaries. - Ensure all customer contact (verbal and written) is handled in a timely, professional and satisfactory manner - Keeping records of customer interactions, transactions, comments and complaints - Participate in the development of appropriate pro-active methods for continuous improvement - Maintain appropriate and professional relationships within the department and other areas within the Company - Problem solving in matters relating to properly balancing customer demands Experience you need - Customer-focused orientation (internal & external) - Good communicator - Able to work independently, but also able to drive team...

Job Description Position: Customer Service Advisor (Hybrid working available) Location: Ellesmere Port Hours: Monday - Friday Shift between 8.00am-7.00pm, Saturday 9.00am-3.00pm (1 in 4 on rota basis) Salary: £19,877 P/A + Company Bonus and Benefits Due to growth and success, we are currently looking for a Booking Specialist to join our client based in Ellesmere Port. If you are currently seeking a new challenge, work within a great team in an excellent environment then this is opportunity for you! The ideal candidate will have gained previous experience within a similar role. Ideally if you have worked within the travel industry previously in relation to customer services, booking of holidays/flight and packages however not essential. You will possess excellent customer service skills, with good communication skills both verbally and written. Deliver a professional service within a timely manner and the ability to work well using own initiative. What the company offer:...

Job Description Position: Customer Service Co-Ordinator - Afternoon/Evenings Location: Ellesmere Port Hours: Monday - Friday on a shift basis between 1pm-Midnight 37.5 Hours per week Salary: £22,877 inc shift allowance + company bonus scheme and benefits package Due to growth and success, we are currently looking for a Customer Service Co-Ordinator to join our client based in Ellesmere Port. If you are currently seeking a new challenge, work within a great team in an excellent environment then this is opportunity for you! The ideal candidate will have gained previous experience within a customer service-based environment. You will be proactive and positive when handling enquiries from customers and clients in readiness to provide a quality service. You will be able to make decisions using own initiative and possess excellent time management and organisations skills. Due to the nature of the role, you will be required to compile accurate business emails and reports and must...

Role As the Customer Service Representative, you will provide enhanced customer relationships whilst organising the safe, cost-effective movement of products to meet customer requirements. Job Description: Customer focused: Driven to provide outstanding customer service. The candidate should be able to effectively address complex customer requests and proactively follow up on deliveries, enquiries, and issues. Building excellent relationships with customers and going the extra mile to ensure Innospec remains as first choice. Manages customer, internal and external expectations and relationships whilst striving to constantly improve Customer satisfaction Collates and prepares all relevant documentation applicable to each movement - (e.g.: Certificates of Analysis, Customs and Shipping invoices, Packing Lists, Consignment Notes/Delivery Notes, invoices etc.) Manages and processes despatches of orders to Customers using approved EMEA managed warehouse locations Books final dates...

Customer Service Advisor - opportunity for hybrid working after 9 months in the role, allowing you to combine working from home with working from our offices in Wrexham (North Wales). Do you have excellent customer service skills, perhaps gained in a retail, hospitality, or a similar office environment? Come and work within the happiest office in the land, as part of our thriving workplace voted one of the best companies to work for in the UK! Our Company Moneypenny started life as a telephone answering service with a difference: offering clients one person who they know and trust to look after calls as if based in their office. Today, we're proud to call ourselves the world's leading outsourced communications provider. We recruit only the best people, who can deliver excellent standards of customer service and love working together, with us, to ensure that our clients get an unprecedented level of customer service. As a result of the hard work of our employees and in recognition of...

Customer Service Administrator Do you feel at ease answering the phone and providing a professional service with a smile, and would thrive working within a fast-paced office environment, delivering efficient administrative support with a high level of attention to detail? At JVP Group our services are in high demand and our client portfolio is growing at pace, so we're expanding our team to help deliver effective solutions to our clients - employers across the UK. You'll receive comprehensive training and support that will help you to develop your knowledge and skills, as you build a lasting career within our dynamic business. Our Company We are JVP Group, an award-winning job advertising and marketing company, supporting employers across the UK, helping them attract their own talent through comprehensive employer branded job advertising. We also provide time saving solutions such as recruitment technology, managed campaign applicant screening, and testing services. Our client...

We are seeking a Customer Service Administrator on a 6-month + contract to work for the world's leading manufacturing and engineering clients. - Hourly Rate: £23ph Umbrella - Based in Birchwood, Warrington Requirements: High level of Customer Service Proven ability to maintain react and think quickly to fast moving fluid situations. Develop strong working relationships with all levels of the distribution function. Demonstrate meticulous levels of attention to detail. Ability to identify a problem, articulate it clearly, progress it to a solution involving others as appropriate. Strong team ethic with the ability the work autonomously. Work in collaboration with Sales and Supply Chain Teams

An exciting opportunity for a Customer Service Advisor (hybrid working) to join a well established Software business, based in Bollington, with the opportunity of Hybrid working. You will be working within the Support team, being the first point of contact for customers, assisting customers with any system issues and helping solve the customers query within a timely and professional manner. Client Details Our client are a well established software business based in Bollington, they are currently going through a period of growth and are looking to expand their support team. Our client offers great career progression, flexibility of hybrid working, competitive salary and excellent benefits. Description Duties of the Customer Service Advisor (hybrid working) will be: As a Customer Service Advisor, you'll be the first point of contact for the customers supporting with system issues You'll work with customers over the telephone and email, giving them essential support...

Customer Service Advisor Due to a rise in demand, we require several temporary staff to support the Customer Care team the at the Winwick depot office (WA2) Working in the office full time you, will be responsible for investigating any customer queries and complaints to reach a resolution. Duties include: Wide-ranging investigation work Precisely logging and updating cases and customers Dealing with inbound queries via the website Adhering to service level agreements and time framesWe are looking for candidates who: Have a background in a customer focused role Are adaptable and quick to pick up new software/technology Competent on ExcelIn return our client offers: Free on site parking £9.50 per hour (increasing after 12 weeks)It is essential that candidates can commit to full time hours on a rota basis (5 days over 7 between 8am and 6pm, including weekend working) Click apply today to send your CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent...

Looking for a new job, or a change in direction? Or maybe you've just left education and are at the very start of your career? Firstsource may just have the job for you! We are recruiting for inbound customer service advisors for one of our key accounts - a leading UK bank - at our central Warrington Call Centre. It's a fast paced environment with a great atmosphere, and some great onsite facilities. Read on to find out more. There will be an opportunity to work from home within this role, provided key performance metrics have been met, after 12 weeks! The detail You'll be right at the forefront in helping people with their banking queries so we're looking for someone with a strong service ethic and a passion for people. We're looking for a can do attitude and a desire to learn and grow. People development is important at Firstsource and starts as soon as you join us. No prior call centre experience? No problem, we have an excellent training and induction programme designed so that...

Customer Service Advisor - Birchwood, Warrington We are passionate about environmental services, managing waste and recycling! Tradebe (pronounced: Trad - E - Be) is an international business with a mission to make our world more sustainable. At Tradebe we work to provide sustainable, innovative and quality solutions that contribute to improving our environment and serving our stakeholders. Our customer service team members actively improve our culture of customer service delivery and take responsibility for making our department a great place to work. We have a monthly employee engagement survey and active action group. The happiness of our team is a Key Performance Indicator. Main purpose of job: Providing outstanding support to our customers throughout the end-to-end process, from the order creation and fulfilment phase to producing invoices and requesting payment for completed jobs. This means ensuring a great handover from Sales and Operations, raising orders and invoices in an...

AAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results. By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care. Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact. AAK employ more than 3,500 employees globally and with 20 production facilities and customisation plants, and sales offices in over 25 countries spanning six continents we have one of our industries most diverse global footprints. AAK Natural Emulsifiers AAK Natural Emulsifiers is located in Hale, near...

Salary: £23,107.50 per annum Location: Home working Shift/Hours: Working 5 out of 7 days between the hours of 9am to 7pm Becoming a German Speaking Customer Service Advisor with Capita Experience: In Capita Experience we work for some of the best-known brands in the country, on this occasion we are looking for German Speaking Customer Service Advisors to join our busy team working on behalf of Marks ...... click apply for full job details

Jones & Chapman are seeking a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in the Wirral, Merseyside, CH42. £18,600 per annum. Full-time, permanent, office-based. As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? * Up to £18,600 (depending on experience, plus an additional £1,000 when qualified) * Support in training towards ARLA - NFOPP qualifications * Industry leading training and development * Demonstrable career ladder * Opportunities for progression * Collaborative, rewarding and fun environment * Team incentives * Understanding of operations within an estate agency business Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You...

CUSTOMER SERVICE ADVISOR £18,000 - £19,000 CREWE PERMANENT YOUR NEW COMPANY My client is a leading healthcare provider, serving more than 30,000 patients across the UK. They offer a range of respiratory therapies to patients in their homes and provide medical professionals with easy access to data which delivers a wide range of benefits for clinicians, patients, and the health service! Their goal is not just to develop better products and services, it's about improving the quality of people's lives and as they employ over 200 people in the UK they are constantly growing, developing and expanding their team. Due to their continued success they have a vacancy for a Customer Service Advisor to join their team. Based within the purpose built office at the headquarters in Crewe, Cheshire. The office is home to a 24-hour call centre, as well as administrative support for all services. Their services are contributing to a modern healthcare system by improving the patient's...

A Bit About Us: When it comes to appliances and electricals, we've got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we've got those too). Our people are our superpower, and that's no accident. We're looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow. With AO, the sky's the limit. We'll support you to be the best version of yourself and always drive your career forward. More About the Customer Service Specialist Role: Customer Experience is at the heart of everything we do. AO's success is rooted in our culture of treating every customer like our gran and making decisions our mums would be proud of. We're on a mission to be the Best Contact Centre in Europe and our people are proud to be the driver behind this. Our Customer Service Specialists work 37.5 hours a week, between 7am-8pm, Monday-Sunday on a rota basis. Your...

Inbound Customer Service Advisor, Hybrid Working Role: Customer Service Advisor - Banking Location: Preston - once completed training, 2 days in office, 3 from home Contract: Permanent, Full Time Salary: Up to £21,673 (Start rate is £9.90 per hour, raising to £10.42 after probation) Hours: 40 hours per week Shifts: Fixed shift of 11.30am - 8pm Monday to Friday Training: 3 weeks in office Start Date: 27th June, 18th July, 8th Aug, 29th Aug CCA are excited to be recruiting for Customer Service Advisors, delivering exceptional service to customers. The role will be working on behalf of a major commercial and retail bank, dealing with inbound telephone banking queries. You will be helping customers over the phone with all aspects of their banking, including direct debits, payment transfers, paying bills and supporting them through some difficult financial periods. You will take ownership of the customers enquiries, ensuring that the customer feels valued and has a positive...