Confidential
Thames Ditton, UK
My client is a nationwide fleet management company looking for a Technical Services Executive. Main Purpose of Role To provide a high level of service delivery to clients in all areas of the Technical Services operation To provide support/guidance for all areas of the business who interact with the department Accountabilities To monitor and action all modules of the 1Link Service Network system in order to ensure that the focus is always maintained on cost control and vehicle downtime. To ensure that all work authorised is in accordance with manufacturers servicing schedules and industry recognised times whilst paying attention to vehicle histories, contract type, contract duration, warranty position and client specific procedures. Liaising with vehicle manufacturers in order to escalate issues and secure warranty and goodwill contributions. To ensure that maintenance telephone calls are dealt with promptly and efficiently. To help and advise the Account Management team with...