Confidential
Bedford, UK
HOMEWORKING Customer Service Advisor - Temporary to Permanent. All homeworking equipment is provided for you. Training will start Monday 4th July 2022 for 5 weeks. Monday to Friday 9am-4:30pm at the Office in Bardon, this will be Classroom-based and socially distanced away from everybody. Full time hours: 35 hours per week. (with the possibility of up to 5 flex hours per week - this will be explained further at interview) Each shift is 7 hours working on a rota over a 6 week period, this will involve weekends but not every weekend. Shifts available are: 11am-6pm / 12pm-7pm Starting pay rate £10ph, increasing after 6 months to £10.43ph. Job Responsibilities: First point of contact to all customers via the telephone. Investigating customer problems and being able to solve them quickly and efficiently. Scheduling engineers. Accurately entering data. Building and maintaining great relationships with both customers and colleagues. Working to KPISs and team targets. Skills /...