Meridian Business Support
Truro, UK
My client, an expanding, stable company, are looking for Trade Counter Assistants for their expanding business in Truro. This is a permanent role for candidates that display excellent CSA skills and experience.The role consists of three main parts: First Point of Contact - Meeting and greeting customers in branch and at the trade counter. Dealing with telephone and email enquiries to ensure you and the branch exceed sales targets and KPIs Driving (rarely for this branch) - Delivering products to customers via a 3.5t long wheelbase flat-bed. Loading, delivering and unloading goods at customer sites Warehousing - Picking and preparing orders. Unloading deliveries into the branch warehouse and undertaking stock management duties with a high degree of accuracy The successful candidate will have customer service experience and be looking for a varied role. Key responsibilities: Answer incoming calls and also respond to cases via email Dealing directly with customer queries...